Firefox address bar says some of my website pages are not secure even though they are

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the a… (ebele ya kotanga)

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the address bar and says that the connection is not secure.

I checked other browsers (Edge, Chrome, & Brave) and all show a secure connection. So this only happens in the Firefox browser (v141.0). I'm using Windows 10 64bit.

Has anyone else had this issue? Any suggestions on how to fix?

The form is how my clients order on my website (no financial info is entered on the form, just data), and I fear that if they are using Firefox and see it's "not secure" they will leave.

Asked by coreltech minuti 37 mileki

Last reply by jscher2000 - Support Volunteer minuti 12 mileki

How to read the date fields in exported password files from Firefox?

I exported the passwords from Firefox to a .CSV file. I brought the CSV file into Excel. The 3 rightmost columns are labelled timeCreated timeLastUsed timePasswordChan… (ebele ya kotanga)

I exported the passwords from Firefox to a .CSV file. I brought the CSV file into Excel. The 3 rightmost columns are labelled timeCreated timeLastUsed timePasswordChanged. The contents appear to be 13 digit integers like 1459431833997 (in Firefox this shown as 'Mar 31, 2016').

Is there a way to have those a human-readable date fields?

Asked by ArtKendall minuti 51 mileki

Last reply by jscher2000 - Support Volunteer minuti 17 mileki

Body background color default not working

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background co… (ebele ya kotanga)

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background color.

Using the firefox color pipette says its white, but it clearly isn't.

The theme i have is dark, making any page that expects the background to be white unreadable (without DevTools -> Body -> background-color: white)

I haven't been able to find the config that fixes it.

Asked by gamudiez bangonga 4 eleki

Last reply by jscher2000 - Support Volunteer ngonga 1 eleki

drag space

i just want to be able to add drag space to the top of my browser so i can move the window easily while it's maximized. i have been unable to find the customization secti… (ebele ya kotanga)

i just want to be able to add drag space to the top of my browser so i can move the window easily while it's maximized. i have been unable to find the customization section of firefox options and there is also no place on this website to speak to an actual member of support staff. this should be simple

Asked by lenoraparon mikolo 3 mileki

Last reply by jscher2000 - Support Volunteer bangonga 2 eleki

Printer automatically wants to print 2 copies

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This iss… (ebele ya kotanga)

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This issue does not occur with other web browsers such as Microsoft Edge.

Asked by easleyhawaii bangonga 4 eleki

Last reply by jscher2000 - Support Volunteer bangonga 3 eleki

I just want to chat with my friends in Facebook!!! Why cann;t I do that

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets … (ebele ya kotanga)

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets instead and also A sign that says that there is a problem with my browser!!! Please help me out!!! Facebook is my only source of connecting with my friends!!!I T Neomahank you in advance for any assistance that you can provide me with!!!!

Asked by Neoma2001 bangonga 4 eleki

Last reply by Paul bangonga 4 eleki

Cannot disable picture-in-picture starting on tab switch.

I am having issues disabling picture-in-picture mode, even though I have disabled it in my settings. The settings regarding picture-in-picture mode (in general) and the… (ebele ya kotanga)

I am having issues disabling picture-in-picture mode, even though I have disabled it in my settings.

The settings regarding picture-in-picture mode (in general) and the Firefox Labs' "Picture-in-Picture: auto-open on tab switch" do not seem to work. I am disabled and re-enabled these settings multiple times, though picture-in-picture mode still auto-opens on tab switch. I have restarted my computer and Firefox multiple times.

Please advise on potential solutions. Thank you!

Asked by Jasper bangonga 5 eleki

Last reply by Agent virtuel bangonga 4 eleki

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (ebele ya kotanga)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders sanza 1 eleki

Last reply by Denys bangonga 4 eleki

twitch video not working after last firefox update

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being blo… (ebele ya kotanga)

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being block. all i get is a large purple question mark on the screen ware the video player would be. I tried troubleshoot mode still the same. i removed all addons still the same. I reset firefox back to default and still the same. i have tried other browser and that all work fine.

Asked by macgyver595959 basanza 3 eleki

Last reply by Denys basanza 2 eleki

Bookmarks

I logged in a few minutes ago and all my bookmarks are gone. It says my bookmarks are empty. I've used Firefox for years and never had this happen. How can this be fixed?… (ebele ya kotanga)

I logged in a few minutes ago and all my bookmarks are gone. It says my bookmarks are empty. I've used Firefox for years and never had this happen. How can this be fixed?

Asked by gene.jjr bangonga 7 eleki

Last reply by Paul bangonga 7 eleki

Paid subscriptions

I was notified that Mozilla was unable receive my payment for my VPN. When I opened my account and tried to change my paid subscription, I was subjected to a sign in loop… (ebele ya kotanga)

I was notified that Mozilla was unable receive my payment for my VPN. When I opened my account and tried to change my paid subscription, I was subjected to a sign in loop and went back to Profile. I am unable to find an email address for Mozilla support. I am unable to contact Mozilla support for help with this problem. Need help!

[email address]

Asked by gscarpo bangonga 8 eleki

Last reply by Paul bangonga 7 eleki