Firefox Community Forum

Prime Video is unusable on Firefox since the latest two updates. The website freezes. Videos don't run. When I change the settings as has been suggested either the problem remains the same, with lack of loading, or videos are unavailable. I have read and done whatever has been mentioned in the past, so my only conclusion is that Firefox does not support Amazon Prime Video, as well as the Amazon website. The option I have now if I want to watch Prime Video is to run it on Safari. I look forward to Firefox fixing this issue. I just want it to work as it had done in prior updates. I don't need to continue to alter settings when it is obvious, to me at least, the problem doesn't lie with the settings, because none of them work. Thank you for your time and consideration.

Hi

Since I updated Firefox my Twitch and Kick websites wont load the video. The chat work but video and sound wont start.

I tried it in chrome and there it works so something happend after the new update.

Hi,

I made a Mozilla account to post on this forum as this has been a puzzling conundrum. I am using Chrome temporarily (oh no!)

A friend of mine made a tool that uses Godot engine on web, and it requires WebGL2. About a month ago, I never ran into any issues using Firefox and I was able to complete an entire project using this site that used WebGL2. 2 weeks ago, I logged into the website and was prompted with an error.

Error The following features required to run Godot projects on the Web are missing: WebGL2 - Check web browser configuration and hardware support

Firefox was not loading WebGL2. I opened https://get.webgl.org/webgl2/ and got another error.

Hmm. While your browser seems to support WebGL2, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

At the time I was running an older version of my NVIDIA graphics because I had experienced instability on my graphics card with the latest version, so I went to go install the latest version of my drivers. (ver. 617.42)

I then go to try both websites again, my friends' site, and https://get.webgl.org/webgl2/ . Both give the same error.

So I'm not really sure why, but I can't use any WebGL2 stuff on my Firefox install after fully deleting everything and reinstalling, it only works on Chrome. Please let me know what I can do to troubleshoot this because I actively want to use Firefox as my main browser. I will do anything to get to the bottom of this. --- Driver: NVIDIA GeForce RTX 4070 Ti SUPER Driver Version: 32.0.16.1742 Driver Date: 9 30 2026 --- Thank you!

I am getting a message below my bookmarks bar telling me: "You have an unsent crash report related to crashes being investigated, sending it will help us improve Firefox. Closing this notification will ignore this report." How do I access that report and send it?

My boss was trying to add a new profile on my laptop for work, but then deleted my original profile. I have been using my laptop continuously the last few days after this happened for work and have been unable to successfully recover my old profile. More importantly, I am looking to recover my saved passwords and open tabs. I don't know if this is possible beyond what I have attempted.

I have done the few steps that Google AI suggests when googling my issue. I have windows 11 pro. The profile folder is not in my trash. Is there anything I can do or am I out of luck?

Hi everyone!

I enjoy using Firefox, but I've noticed that browsers can consume a significant amount of memory when multiple tabs are open simultaneously.

I'd like to know if there are any built-in Firefox features or recommended settings that can help reduce memory usage while maintaining good browsing performance.

Are there any specific settings, troubleshooting steps, or features you recommend for managing memory usage without having to close important tabs?

I'd appreciate hearing about your experiences and any practical suggestions. Thanks in advance!

I cant stand the new sidebar and the revamp false has kept me in firefox. Now its stuck with padding on the outside, padding on the inside even with NOVA turned off. I have gone back to firefox 157 for now.

Is there anyone forking firefox away from all this curvy padded UI. This is very unpleasant.

I have used the jeffersonscher scrounger before and it worked well. I get the jsonlz4 file from the session store backup folder and it generates all of the text that does not have what I need. I click the scrounge urls' and it just sits saying processing forever. This is probably 200 tabs but will it take this long? I have a good pc. Using the older version it just comes up with results of "window" and no url list.

I use an ad blocke. This was rarely if ever a problem. However, now it seems that the majority of sites coming up in search results are blocking anyone using an ad blockerwith a pop up appearing requesting I allow ads .... Is there a way around this?

With the new update to the browser the vids for youtube keep flashing green and other websites have problems with videos to, i thought it might be a graphics issue here on my main pc but when i went on to my xbox ally x pc handheld youtube was working fine and as soon as i downloaded the latest firefox nightly update youtube had the same issue as my main pc

Since Firefox 157, each version is stealing more and more RAM. Why? My Windows XI, on HP with an AMD processor, are constantly losing more and RAM to Firefox. Is there any advice? Or must I suspend all updates?

Folks,

Not sure if this extension is deprecated (last update was 6 years ago (Sep 17, 2020) 🤦🏽♂) but I wanted to know if this official extension is supposed to have sync support. Notepad is a simple little tool that is very valuable for its "basicness" (like stickies on mac, or note pads on windows). While the extension works locally, it seems not to be included in the suite of sync options currently offered under settings. At the moment, any notes taken on various computers using the same profile do not sync.

https://addons.mozilla.org/en-US/firefox/addon/notes-by-firefox/

Thx all!

Help! I added a new email to my Google Business Workspace account, and now I cannot log in to my personal Gmail account, smitchell77@toromail.csudh.edu, in Firefox. It keeps sending me to a page to start a Workspace account again! How can I access my Gmail account?

On my Firefox Home Page, I selected two rows of PINNED shortcuts. Each time I open a webpage that webpage is added not only to the two selected rows of shortcuts, but "keeps" EVERY webpage selected after filling the two selected shortcut rows. It is not only annoying and inconvenient, but s l o w s work time to a crawl around these shortcuts ... few, if any, are helpful. If I want to re-entry an UNPINNED shortcuts, I go to history and select the one I want. WHEN is Fire Fox to solve this seemingly simple but annoying problem?