Firefox Community Forum

Updated Firefox browser on PC today and can no longer access my emails at https://outlook.live.com/mail/0/

youtube has failed to open fr 2 weeks now, it was working well before but on opening it of recent, it displayed this message below till now yet other tabs open well and my internet connection is stable

Unable to connect

Firefox can’t establish a connection to the server at www.youtube.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

How to keep or restore shortcuts when refreshing firefox?

Whenever I refresh firefox due to malfunctions with firefox I must take a screenshot of my 4 rows of shortcuts and manually re-enter all the information again for all of them otherwise some just reappear all jumbled and many are missing. 

Is there any way for firefox to keep my shortcuts and to restore them after refresh in the order and quantity that they were before?

Its so frustrating that I have to do this every time I do a refresh that it makes refreshing a chore more than a solution for the original problem/s.

How can I stop sticky/floating videos in firefox? I've tried every solution possible googling and nothing works. When I browse a page with a video that I don't care about watching (I'm reading the page) a smaller version of the same video pops up on the lower right side of the page and continues to follow me down the page regardless of how many time I click on the "X" to make it disappear, it simply pops back up again once I start to scroll further down the page. This is so annoying !!!

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it was installed

Any help please

As the title says, when i go to about:support, and click the open profile folder, i wanted to install a customization to allow me to edit the default tab background, but for some reason i do not have admin privileges in that folder, i can't access anything, i can't edit anything nor create a new folder, even rename it. It says that my own computer does not have admin privileges inside that folder.

I can't open FIrefox. When I try to open it I get the following error message. "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I opened Task Manager and could not find any instance of Firefox or Mozilla running. I uninstalled Firefox and deleted all the files and folders having to do with Mozilla and Firefox. Then I reinstalled Firefox. I continue to get the same error message. I am running Windows 11 64bit on a Dell laptop. Any suggestions? Ray

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was:

   /home/<user>/.mozilla/firefox  

and now is

   /home/<user>/.config/mozilla/firefox

Is that correct?

Hi Lovely Firefox Developers, Help articles say that "The translation feature ... has been available for all users since Firefox version 118.", but I can't see it and I'm on v147. I don't want to install the add-on as the articles say it's obsolete, but I can't see any other way to get it. Am I missing something? Tim

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never have this issues.

143.0.4 (aarch64) Version

I ran developer tools network. I see lots and lots of ns_binding_aborted errors.

What can I do to ensure Google plays nicely with Firefox. I really don't want to use Chrome but this issue is making it hard to use.

Please help

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks