Websites are not opening the first time

Hi, I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open ve… (ebele ya kotanga)

Hi,

I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open very quickly.

What may be the problem?

I am using the most recent version on Windows 11 24H2. This behavior appeared about a week ago. I have reinstalled FF but it didn't improve anything.

Thanks!

Asked by Mikhaila mokolo 1 moleki

cant log in

RoBoform sent me a notification that my master password may have been compromised and advising me to change my master password. I did change my master password, and now … (ebele ya kotanga)

RoBoform sent me a notification that my master password may have been compromised and advising me to change my master password. I did change my master password, and now RoBoform won't accept either my old or new master password, so the app becomes unusable. How can I fix this?

Asked by pinckpat mokolo 1 moleki

connection to websites

It won't let me connect to websites due to "Did Not Connect: Potential Security Issue" However, I am certain that it's a mistake, because the websites that I'm unable to … (ebele ya kotanga)

It won't let me connect to websites due to "Did Not Connect: Potential Security Issue" However, I am certain that it's a mistake, because the websites that I'm unable to connect to are https://web.whatsapp.com/ https://www.instagram.com/ and other trusted websites. For youtube it shows that I'm offline, although I'm connected to the internet. This problem may be due to recent issues related to my internet provider and/or router, because I also have issues with discord app as well as some game clients(Jagex, Blizzard, for example).

Asked by Nikola123 mokolo 1 moleki

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (ebele ya kotanga)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill poso 1 eleki

Last reply by bill mokolo 1 moleki

Firefox has ceased to run and will not re-install

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Wi… (ebele ya kotanga)

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Asked by dch1950 mokolo 1 moleki

Last reply by dch1950 mokolo 1 moleki

Loss of Local Folders on upgrade to Windows !!

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show t… (ebele ya kotanga)

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Asked by bob246 mikolo 6 mileki

Last reply by bob246 mokolo 1 moleki

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared … (ebele ya kotanga)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu mikolo 5 mileki

Last reply by Mr. Topaz Chiu mikolo 2 mileki

Double draft folders

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing… (ebele ya kotanga)

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing it. Only the draft folder where the subfolders are located can be removed. How do I remove the extra draft folder. Thanks in advance for your help.

Asked by Bruno Nissen mokolo 1 moleki

Last reply by Bruno Nissen mokolo 1 moleki

how to remove adblockers for Soundaryalahari All Shlokas Meaning &

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can downloa… (ebele ya kotanga)

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can download the content

Asked by Ramanath Sabhapathy mokolo 1 moleki

Firefox browsers keep signing me out of my Mozilla account

Hi, Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnecte… (ebele ya kotanga)

Hi,

Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnected'. I have to go through the process again every time I use it. I am using default privacy & security settings.

I am using :

140.3.1esr (64-bit) on Debian Trixie 143.0.4 (aarch64) on MacOS Tahoe 26.0.1 143.0.1 (64-bit) on OpenSuse Tumbleweed 20250929

Can you please help me resolve this?

Asked by jes.nicholson mokolo 1 moleki

Empty Trash/Compact driving me crazy - "The messages could not be moved or copied to folder xxxxx because writing to folder failed. To gain disk space, from the file menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm… (ebele ya kotanga)

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.

Asked by newdayrj basanza 4 eleki

Last reply by newdayrj mokolo 1 moleki

Can't sync my bookmarks to my laptop computer

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except t… (ebele ya kotanga)

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except that the Firefox bookmarks were installed and only work in the private browsing window. When I start Firefox normally, the window that opens does not have the bookmarks, and even if I enter a web address manually in this window, it will not connect. I can choose "New window" in the drop down menu and that window will have the bookmarks, but still will not connect. The only way to get the bookmarks and also be able to connect to the internet is to choose "New private window" from the drop down menu. The problem with that is that there have been occasions when I have had a need to examine my browsing history, which I can't do since Firefox doesn't save the history when in private window mode. I have tried the procedure to sync bookmarks, history, etc., but the procedure is somewhat confusing and didn't work for me. Can you simplify the procedure for me? Thanks, John Blakley

Asked by jblakley4469 mokolo 1 moleki

Last reply by jblakley4469 mokolo 1 moleki

Spinning circle when attempting to view a news articles

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help. … (ebele ya kotanga)

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help.

Kevin

Asked by ka2nue2023 mokolo 1 moleki

Last reply by ka2nue2023 mokolo 1 moleki

Tab Groups

Hi, I've been using tab groups for a while and i had some pretty important tabs save there. I wanted to know if they get deleted after a while or not, Because all of mine… (ebele ya kotanga)

Hi, I've been using tab groups for a while and i had some pretty important tabs save there. I wanted to know if they get deleted after a while or not, Because all of mine suddenly disappeared. And also is there anyway to get them back?

Asked by nimarezazadeh963 mokolo 1 moleki

Cant send mail on mac

HI all. This is a good one. I recently got a MAC, my first one, so dont know much about it. I installed thunderbird and can receive via IMAP but cant send via SMTP. I ha… (ebele ya kotanga)

HI all. This is a good one. I recently got a MAC, my first one, so dont know much about it. I installed thunderbird and can receive via IMAP but cant send via SMTP. I have smtp setup EXACTLY how it is on my windows PC which works. When I hit send on a message, it immediately comes back with "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) <maileserver.com> timed out. Try again. This message comes back immediately, as in .000001 second. This particular mail server I own and is on my network, and checking the logs, the request never even gets to the server, so its not a server issue. (Again, it works for all my other devices and other clients). server info, password etc are correct. I tried deleting the account and recreating it but no go. From a command tool, I can telnet to my mail server on port 25 and it answers and I can interact. If I use the built in mac mail client, it works fine. So this is definitely a thunderbird issue from what I can tell. Thunderbird 143.0.1 (aarch64) on 26.0.1 (25A362) Any tips appreciated, Im ready to take a bath with a toaster. Thank you!

Asked by Bob D mokolo 1 moleki

Last reply by Bob D mokolo 1 moleki

Why is it impossible to sign into my Outlook account on Firefox?

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the ne… (ebele ya kotanga)

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the next page (see attachment). sign in works with Edge! This has been happening for maybe a month. Very frustrating! NEVER opens the next security window, the 'spots' just keep moving forever...selecting "Back" just repeats the cycle.

Asked by sandhilllv1 poso 1 eleki

Last reply by sandhilllv1 mokolo 1 moleki