Notification on mail that goes to Junk

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see … (ebele ya kotanga)

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see the email by then it has already been moved by Thunderbird to the Junk folder. This is quite frustrating as it unnecessarily interrupts workflow just to see that it was junk.

I would like it not to notify on messages that go to the Junk folder. Is there some way I can get this to work.

Asked by Charles Hill bangonga 11 eleki

PWA icon fallback in Windows Start menu

The newly added PWA support is neat and was much needed. However there is an issue with the PWA icons under Windows, in the Start menu. In the all programs tab the icons … (ebele ya kotanga)

The newly added PWA support is neat and was much needed. However there is an issue with the PWA icons under Windows, in the Start menu. In the all programs tab the icons are correctly the icons of their respective websites, but if the icon is pinned as a tile it switches to the default firefox icon making it hard to tell them apart at the first glance. The issue is present under Windows 10 and also Windows 11 How to recreate: Win10: -add a tab to the taskbar as a PWA -open Start menu -pin the PWA Win11: -install ExplorerPatcher and change the useless clunky win11 Start to the almighty and productive win10 Start -add a tab to the taskbar as a PWA -open Start menu -pin the PWA

Is there any way to fix the icons of pinned PWAs?

Asked by fidelcastro bangonga 13 eleki

No refresh?

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes. The one I a… (ebele ya kotanga)

I'm having trouble installing Norton Password Manager, I keep getting a corrupt file, won't install, so I am running through the checklist of possible fixes.

The one I am up to is this :-

Refresh Firefox Click the menu button (≡). Select Help, then choose More troubleshooting information. Click the Refresh Firefox… button on the right side of the page. In the confirmation window that appears, click Refresh Firefox. Firefox will close and restart. When it finishes, a window will show the data that was imported. Click Finish. Choose whether to restore your previous windows and tabs, then click Let’s go!.

I cannot find the "Refresh"

I've run Troubleshoot Mode

I have cleared the startup cache, problem not fixed.

https://drive.google.com/file/d/1Xc4TJomqETKUOMIa9y1IgVD_alu_dIlg/view?usp=drive_link

Asked by Susan Kuiper mikolo 2 mileki

Last reply by Susan Kuiper bangonga 13 eleki

"save image as" behaviour in dialogue window

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order,… (ebele ya kotanga)

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

Asked by bambukouk baposo 2 eleki

Last reply by bambukouk bangonga 14 eleki

Tab Sync from Android to Desktop for Windows 10 is still broken

The tabs don't regularly sync between the desktop and Android browsers. I can manually hit the "Sync now" button on either end, and the latest tabs open don't change. Spe… (ebele ya kotanga)

The tabs don't regularly sync between the desktop and Android browsers. I can manually hit the "Sync now" button on either end, and the latest tabs open don't change. Specifically I can't sync tabs opened on the Android browser to the Windows desktop browser. Clicking the button on the desktop browser does something, it switches to "Synching" with a loading throbber, but the tabs don't appear below in the list. Doing it on the android browser does nothing, it still reads "Last Synced 12 Hours Ago" on my android browser, and this is generally the number it says, more or less, whenever I attempt this.

I've tried updating the browser on both devices, and force stopping it on the android device and restarting it based on community recommendations, then reattempting to sync, and neither helped.

Other options suggested copying sessionstore.jsonlz4 from the profile folder on one device to the profile folder on the other device to transfer the open tabs (https://support.mozilla.org/en-US/questions/1404630), but the guidance to do that doesn't work on Android, as it lacks the menus referred to in those guides. I don't know how to access the session data on Android, nor could I find a guide for it.

Asked by alive.opabinia bangonga 15 eleki

amub2c.b2clogin loops instead of going to site

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happeni… (ebele ya kotanga)

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happening. I contacted GC thinking the issue was on their end. They were unable to replicate it. They asked me to try to go to the site using the private window on FF. I was able to access it just fine. Therefore, we know it is not GC. I was also able to get to their page on Chrome.

I tried again on Tuesday. Same issues. I had already read on some forums where others were getting the same loop that I am: https://amub2c.b2clogin.com/amub2c.onmicrosoft.com/B2C_1A_GC_SIGNINSIGNOUT_POLICIES/oauth2/v2.0/logout?post_logout_redirect_uri=https://www.gocomics.com

It was suggested to try refreshing FF. I did that. Didn’t work. Gave up again for the day.

This morning, I tried uninstalling FF. Didn’t work. What else is there left for me to try?

Asked by felinefan 55 mikolo 2 mileki

Last reply by felinefan 55 mokolo 1 moleki

Android Firefox showing recent websites on homepage when 'recently visited' is unchecked

I've previously asked this question but it has been archived without any action. I have the current Android Firefox installed, my homepage setting has 'recently visited'… (ebele ya kotanga)

I've previously asked this question but it has been archived without any action.

I have the current Android Firefox installed, my homepage setting has 'recently visited' UNCHECKED, but the homepage is adding all my recently, or possibly 'frequently visited' visited, pages! Swipe sideways to show even more of them. The only thing that should be on my homepage are shortcuts - things that I wanted to pin - since the specifically unticked 'recently visited'.

This is a privacy issue as well as just a bug. Please fix this urgently.

I've also put this on my review on Play store as I consider it something that needs attention...

Asked by caconym64 poso 1 eleki

Last reply by caconym64 bangonga 21 eleki

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (ebele ya kotanga)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser mokolo 1 moleki

Last reply by w.preiser bangonga 15 eleki

Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (ebele ya kotanga)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

Asked by kei7 baposo 4 eleki

Last reply by kei7 bangonga 18 eleki

Share menu is slow

In the first loading the share menu would only show other firefox devices until a few seconds later other options appear. Closing the menu and reopening would not have th… (ebele ya kotanga)

In the first loading the share menu would only show other firefox devices until a few seconds later other options appear. Closing the menu and reopening would not have this problem so I am unable to check if it's an Android problem

Asked by tfwplssub bangonga 18 eleki

Tabs Crashing

Hey folks, I recently installed a new NVME, clean Windows install, clean Firefox install. Recently I've had seemingly random crashes on tabs, happened a lot with YouTube … (ebele ya kotanga)

Hey folks, I recently installed a new NVME, clean Windows install, clean Firefox install. Recently I've had seemingly random crashes on tabs, happened a lot with YouTube and seems to happen fairly consistently if I go to my watch history. Other sites seem okay, everything else seems to be working fine, checked my drive, my RAM. This Firefox install is using my Mozilla account for passwords and themes. Included a recent crash report if that helps. Thanks if any of y'all can help

https://crash-stats.mozilla.org/report/index/863d30db-00fe-4761-abfe-197250251010#tab-details

Asked by Eric bangonga 19 eleki

Mark email for follow up

I want to mark an email to follow up and be reminded to review it. I tried converting to a task, but clicking the menu item did nothing. Is there another way?

Asked by Haigster bangonga 20 eleki

Email sorting

My e-mails are sorted from earliest (top) to the latest (bottom). Suddenly about 15 messages have gone out of order. Early ones have appeared towards the bottom (late… (ebele ya kotanga)

My e-mails are sorted from earliest (top) to the latest (bottom). Suddenly about 15 messages have gone out of order. Early ones have appeared towards the bottom (later ones, have appeared under those). Is there an easy way of moving them so they are all sequential?

Thanks

Asked by BigMart mokolo 1 moleki

Last reply by BigMart bangonga 20 eleki

FIDO key issue Win 11 GA fully patched

Firefox 143.0.4 (64-bit) on fully patched Windows 11 has an issue with FIDO2 keys, specifically YubiKeys. The keys will register, but then a window will pop up and ask if… (ebele ya kotanga)

Firefox 143.0.4 (64-bit) on fully patched Windows 11 has an issue with FIDO2 keys, specifically YubiKeys. The keys will register, but then a window will pop up and ask if we allow that access. I allow the access, the key gets registered, but then when I attempt to use the key, it fails. If I try it in a different browser, the key works fine. Hope the devs see this.

Asked by innate1 bangonga 21 eleki

Widget that shows mail mostly comes up blank most of time

Hi everyone, I have a pixel 7 that is on the latest release of Android 16 I'm using Thunderbird for Android to access my work server through POP3 secure and it works al… (ebele ya kotanga)

Hi everyone, I have a pixel 7 that is on the latest release of Android 16

I'm using Thunderbird for Android to access my work server through POP3 secure and it works allowing me to receive and send emails

The widget that I use on my Android to show all my emails including any that come in new mostly shows up completely blank, randomly, after unknown circumstances. When I get a new email I will briefly be able to see the new email subject as well as other emails that are sitting in the box that have already been read. It also will show the current email and previous emails in the non-bold text for a while.

This is really frustrating as I needed to work like a normal app showing things sitting in the inbox that I've already been read at a glance.

Yes, inbox has been selected into UniFi so that way it should be shown.

Unless I misunderstand how to use Thunderbird for Android. I can't see where the problem lies.

I have uploaded a screenshot of the widget that shows unified inbox at the top and the blank area below. This box gets populated as I stated above only when new emails come.

Additional shots show when a new email comes in. It suddenly all appears

The last shot shows that it redraws after reading the new email so that all the red emails are in bold

I have clipped these screen images to protect my privacy on other emails sitting in the display

And helps. Her thoughts would be appreciated, again, I'm assuming this is a bug and I don't know how report this bug adequately

Asked by Bill bangonga 21 eleki

ahram

I can't open https://english.ahram.org.eg and https://gate.ahram.org.eg/ Someone knows why? Maybe it has something to do with the last update. I think I could open them s… (ebele ya kotanga)

I can't open https://english.ahram.org.eg and https://gate.ahram.org.eg/ Someone knows why? Maybe it has something to do with the last update. I think I could open them some time ago. Thanks!

Asked by dolinalima bangonga 22 eleki

Last reply by dolinalima bangonga 21 eleki

QR code

QR code is too big can't shrink screen for phone to download.

Asked by f307d52 bangonga 22 eleki