Firefox has ceased to run and will not re-install

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Wi… (ebele ya kotanga)

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Asked by dch1950 bangonga 21 eleki

Last reply by dch1950 bangonga 17 eleki

Loss of Local Folders on upgrade to Windows !!

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show t… (ebele ya kotanga)

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Asked by bob246 mikolo 6 mileki

Last reply by bob246 bangonga 18 eleki

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared … (ebele ya kotanga)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu mikolo 4 mileki

Last reply by Mr. Topaz Chiu mikolo 2 mileki

Double draft folders

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing… (ebele ya kotanga)

I would like help removing one of the folders called drafts as it is empty and uses the other for subfolders. I have tried right clicking but it has no effect on removing it. Only the draft folder where the subfolders are located can be removed. How do I remove the extra draft folder. Thanks in advance for your help.

Asked by Bruno Nissen mokolo 1 moleki

Last reply by Bruno Nissen bangonga 21 eleki

how to remove adblockers for Soundaryalahari All Shlokas Meaning &

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can downloa… (ebele ya kotanga)

If adblockers are removed for this particular website" \\Soundarya Lahari All Shlokas Meaning & The Result of Chanting, Worshiping – KannadaTimes.pdf" I can download the content

Asked by Ramanath Sabhapathy bangonga 22 eleki

Firefox browsers keep signing me out of my Mozilla account

Hi, Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnecte… (ebele ya kotanga)

Hi,

Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnected'. I have to go through the process again every time I use it. I am using default privacy & security settings.

I am using :

140.3.1esr (64-bit) on Debian Trixie 143.0.4 (aarch64) on MacOS Tahoe 26.0.1 143.0.1 (64-bit) on OpenSuse Tumbleweed 20250929

Can you please help me resolve this?

Asked by jes.nicholson mokolo 1 moleki

Empty Trash/Compact driving me crazy - "The messages could not be moved or copied to folder xxxxx because writing to folder failed. To gain disk space, from the file menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm… (ebele ya kotanga)

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.

Asked by newdayrj basanza 4 eleki

Last reply by newdayrj mokolo 1 moleki

Can't sync my bookmarks to my laptop computer

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except t… (ebele ya kotanga)

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except that the Firefox bookmarks were installed and only work in the private browsing window. When I start Firefox normally, the window that opens does not have the bookmarks, and even if I enter a web address manually in this window, it will not connect. I can choose "New window" in the drop down menu and that window will have the bookmarks, but still will not connect. The only way to get the bookmarks and also be able to connect to the internet is to choose "New private window" from the drop down menu. The problem with that is that there have been occasions when I have had a need to examine my browsing history, which I can't do since Firefox doesn't save the history when in private window mode. I have tried the procedure to sync bookmarks, history, etc., but the procedure is somewhat confusing and didn't work for me. Can you simplify the procedure for me? Thanks, John Blakley

Asked by jblakley4469 mokolo 1 moleki

Last reply by jblakley4469 mokolo 1 moleki

Spinning circle when attempting to view a news articles

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help. … (ebele ya kotanga)

Spinning circle when attempting to view a news articles. Tried other browsers and they all work Ok. My issue it seems with the FireFox browser. Thank you for any help.

Kevin

Asked by ka2nue2023 mokolo 1 moleki

Last reply by ka2nue2023 mokolo 1 moleki

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (ebele ya kotanga)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca mikolo 2 mileki

Last reply by dulca mokolo 1 moleki

Tab Groups

Hi, I've been using tab groups for a while and i had some pretty important tabs save there. I wanted to know if they get deleted after a while or not, Because all of mine… (ebele ya kotanga)

Hi, I've been using tab groups for a while and i had some pretty important tabs save there. I wanted to know if they get deleted after a while or not, Because all of mine suddenly disappeared. And also is there anyway to get them back?

Asked by nimarezazadeh963 mokolo 1 moleki

Cant send mail on mac

HI all. This is a good one. I recently got a MAC, my first one, so dont know much about it. I installed thunderbird and can receive via IMAP but cant send via SMTP. I ha… (ebele ya kotanga)

HI all. This is a good one. I recently got a MAC, my first one, so dont know much about it. I installed thunderbird and can receive via IMAP but cant send via SMTP. I have smtp setup EXACTLY how it is on my windows PC which works. When I hit send on a message, it immediately comes back with "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) <maileserver.com> timed out. Try again. This message comes back immediately, as in .000001 second. This particular mail server I own and is on my network, and checking the logs, the request never even gets to the server, so its not a server issue. (Again, it works for all my other devices and other clients). server info, password etc are correct. I tried deleting the account and recreating it but no go. From a command tool, I can telnet to my mail server on port 25 and it answers and I can interact. If I use the built in mac mail client, it works fine. So this is definitely a thunderbird issue from what I can tell. Thunderbird 143.0.1 (aarch64) on 26.0.1 (25A362) Any tips appreciated, Im ready to take a bath with a toaster. Thank you!

Asked by Bob D mokolo 1 moleki

Last reply by Bob D mokolo 1 moleki

Why is it impossible to sign into my Outlook account on Firefox?

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the ne… (ebele ya kotanga)

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the next page (see attachment). sign in works with Edge! This has been happening for maybe a month. Very frustrating! NEVER opens the next security window, the 'spots' just keep moving forever...selecting "Back" just repeats the cycle.

Asked by sandhilllv1 poso 1 eleki

Last reply by sandhilllv1 mokolo 1 moleki

Unable to log into social security since Firefox upgrade

Since the recent Firefox upgrades, I am no longer able to log into the social security site using ID me. Previously, I logged in with no problem but now get a 400 error m… (ebele ya kotanga)

Since the recent Firefox upgrades, I am no longer able to log into the social security site using ID me. Previously, I logged in with no problem but now get a 400 error message saying the website is too large. Of course I have emptied cache and cookies and reloaded Firefox but nothing works. Apparently the error lies within the Firefox upgrade since before upgrading, there never was a problem logging in.

Asked by firefoxuser1234 mokolo 1 moleki

Last reply by firefoxuser1234 mokolo 1 moleki

Notification to upgrade Firefox keeps appearing

Can the notification for upgrading be controlled on ver 143 on linux. It keeps appearing and as a user I should be able to silience or have it notify me at a period I pre… (ebele ya kotanga)

Can the notification for upgrading be controlled on ver 143 on linux. It keeps appearing and as a user I should be able to silience or have it notify me at a period I prefer instead of interrupting browsing.

Asked by prairie33 mokolo 1 moleki

PIP doesn't work on different workspaces on linux

Using version 143 PIP does not work on different workspaces. If I open PIP the PIP only remains on the desktop that FF is on and the PIP disappears on othe workspaces. … (ebele ya kotanga)

Using version 143 PIP does not work on different workspaces. If I open PIP the PIP only remains on the desktop that FF is on and the PIP disappears on othe workspaces.

Asked by prairie33 mokolo 1 moleki

thunderbird won't start after installion

thunderbird won't start after installation giving message that a version is already running. I end the task in task manager and it doesn't help, then restart with same e… (ebele ya kotanga)

thunderbird won't start after installation giving message that a version is already running. I end the task in task manager and it doesn't help, then restart with same erro. I tried deleting the parent.lock file from the profile and that didn't help. What next? Has anyone solved this issue?

Asked by Beno mikolo 2 mileki

Last reply by Beno mokolo 1 moleki

Firefox browser locks up or hangs up when printing

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the… (ebele ya kotanga)

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the browser. I had to do some experimenting to use my pointer and open a different browser. Yes - besides the pointer being frozen (all that showed was an hourglass) my keyboard was also frozen. When I finally opened a different browser and printed the same item, no problem. I had to close Firefox to be able to fully use my laptop again. I searched the solutions and none had an effect. Firefox would still freeze/hang/lock up when trying to print. The browser is up to date.

Asked by genquotes2023 mokolo 1 moleki