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Dokotela video with my doctor not working?

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I tried talking to my doctor through Dokotela on Firefox and have a video call. I can see and talk myself fine but her video is always still loading and a yellow circle is at the bottom right corner of the screen.

It worked fine before a month ago, but this month, nothing has changed and it is still not working correctly.

I use Firefox on an android phone.

I tried talking to my doctor through Dokotela on Firefox and have a video call. I can see and talk myself fine but her video is always still loading and a yellow circle is at the bottom right corner of the screen. It worked fine before a month ago, but this month, nothing has changed and it is still not working correctly. I use Firefox on an android phone.

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