Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cannot install add-ons in Thunderbird

  • 3 biyano
  • 0 eza na bankokoso oyo
  • 5 views
  • Eyano yasuka ya ichernev

more options

As described in this question I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

Version: thunderbird 115.4.1-1 on 6.5.9-arch2-1

As described in [https://support.mozilla.org/en-US/questions/1401115 this question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process). Version: thunderbird 115.4.1-1 on 6.5.9-arch2-1
Bafoto sur écran jointes

All Replies (3)

more options

Please open the Error Console - ctrl + shift + J.

Try to install the addon.

Do you see anything new in the error console?

more options

Each time I click cancel or add the following event is generated

`PopupNotifications._onButtonEvent: Button click happened before the window was focused`

Thanks for this suggestion, it seems it is an open issue others have found: https://bugzilla.mozilla.org/show_bug.cgi?id=1829370 https://support.mozilla.org/en-US/questions/1402386

Unfortuantely the suggested workaround of using Tab or Alt-A to focus / select the 'Add' button does not work for me. I cannot find a way of bringing 'focus' to the window. I am using the sway window manager (Wayland).

more options

I'm having the exact same problem with Thunderbird in Arch Linux using river (another wlroots-based tiling WM). I tried focusing / clicking in many ways, without success.

Is there a way to edit the database to make the plugins installed "manually", or a command line?