Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lost all bookmarks / sites / settings...

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 10 views
  • Eyano yasuka ya Paul

lkendall1
lkendall1
more options

I retired from my workplace and was previously syncing my settings to my workplace email lkendall@keeferealestate.com. When I got my computer back I had a new user profile and when my I.T. guy and myself signed in (forgot my Firefox pwd) so we reset my pwd and then changed my email to my personal email address lkendall@genevaonline.com. Unfortunately after the browser finished syncing none of my saved sites, pwd, bookmarks, etc., came back....help!

I retired from my workplace and was previously syncing my settings to my workplace email lkendall@keeferealestate.com. When I got my computer back I had a new user profile and when my I.T. guy and myself signed in (forgot my Firefox pwd) so we reset my pwd and then changed my email to my personal email address lkendall@genevaonline.com. Unfortunately after the browser finished syncing none of my saved sites, pwd, bookmarks, etc., came back....help!

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

When you reset your password, any darlta that was being synced and was not saved to a device would have been lost.