Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Sending problem, self-signed certificate not accepted

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 19 views
  • Eyano yasuka ya Toad-Hall

more options

Hello,

I wanted to connect my Protonmail email to Thunderbird, which went successfully. Unfortunately, I cannot send messages as I get the error in the image attached. I have the correct SMTP settings (server: 127.0.0.1, port: 1025) from the Protonmail Bridge app with the correct password, but the message never sends. All other emails are working correctly with Thunderbird. I have also used all troubleshooting and nothing works. Adding security exceptions (as in the attached snapshot) hangs forever and did not even work.

I appreciate your assistance.

Sincerely, Abdulaziz

Hello, I wanted to connect my Protonmail email to Thunderbird, which went successfully. Unfortunately, I cannot send messages as I get the error in the image attached. I have the correct SMTP settings (server: 127.0.0.1, port: 1025) from the Protonmail Bridge app with the correct password, but the message never sends. All other emails are working correctly with Thunderbird. I have also used all troubleshooting and nothing works. Adding security exceptions (as in the attached snapshot) hangs forever and did not even work. I appreciate your assistance. Sincerely, Abdulaziz
Bafoto sur écran jointes

Ezalaki modifié na adenabdulaziz

All Replies (1)

more options

If the certificate is ok then select 'Permanently store this exception' checkbox and click on 'Confirm security exception' button.

https://protonmail.com/support/knowledge-base/protonmails-ssl-certificate/

https://support.mozilla.org/en-US/kb/advanced-panel-settings-in-thunderbird#w_certificates-tab