Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox 54 install hangs completely on latest Win10 creator's

  • 3 biyano
  • 15 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya FredMcD

silkenone
silkenone
more options

Upgrading from 53.0.3 to 54.0 on latest Win10 with creator's update. Using the About Firefox dialog; also tried the full installer. It says installing update, progress bar goes to about 25% and then locks up solid. This also corrupts the Firefox directory so badly that Firefox won't start anymore, gives error about problems with dll's. Have to remove Firefox directory and restore from backup to 53.0.3. No other version of Firefox will install either after this. What a mess. Ideas?

Upgrading from 53.0.3 to 54.0 on latest Win10 with creator's update. Using the About Firefox dialog; also tried the full installer. It says installing update, progress bar goes to about 25% and then locks up solid. This also corrupts the Firefox directory so badly that Firefox won't start anymore, gives error about problems with dll's. Have to remove Firefox directory and restore from backup to 53.0.3. No other version of Firefox will install either after this. What a mess. Ideas?

Solution eye eponami

Some protection programs don't like the update/install stubs. Go here for the full installer.

http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All Languages And Systems

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (3)

FredMcD
FredMcD
more options

Solution eye oponami

Some protection programs don't like the update/install stubs. Go here for the full installer.

http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All Languages And Systems

silkenone
silkenone Nkolo motuna
more options

Ok thanks, it wasn't the full installer, I had tried that. But from your reply I tried turning off Windows Defender, and that worked. So Windows Defender completely blocks some or all Firefox installers now in Win10!  :(

FredMcD
FredMcD
more options

Glad to help. Safe Surfing.