Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can't send Emails - Receiving OK

  • 1 eyano
  • 42 eza na bankokoso oyo
  • 91 views
  • Eyano yasuka ya duggabe

more options

Hi - I would appreciate if you could advise how to resolve this issue. I can not send out Emails but I'm able to receive. My ISP has advised that my settings are correct and the issue appears to be with Thunderbird. I'm using a PC with Windows Vista and running Thunderbird 31.5.0. Thanks.

I get the following error message:

"An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:587), NB connect error 1460.":

Also when clicking on Account Settings - Outgoing Server (SMTP):

" The Local Directory path "C:\Users\broder\AppData\Roaming\Thunderbird\Profiles\mdsnvt19.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory. "

I would appreciate your response [also to my Email address: broder29@gmail.com] Much appreciated and Many Thanks Morris Broder

Hi - I would appreciate if you could advise how to resolve this issue. I can not send out Emails but I'm able to receive. My ISP has advised that my settings are correct and the issue appears to be with Thunderbird. I'm using a PC with Windows Vista and running Thunderbird 31.5.0. Thanks. I get the following error message: "An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:587), NB connect error 1460.": Also when clicking on Account Settings - Outgoing Server (SMTP): " The Local Directory path "C:\Users\broder\AppData\Roaming\Thunderbird\Profiles\mdsnvt19.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory. " I would appreciate your response [also to my Email address: broder29@gmail.com] Much appreciated and Many Thanks Morris Broder

Solution eye eponami

If you select Account Settings and click on 'Outgoing Server (SMTP)', the screen should have at least one entry to show. Highlight it and check the settings. Your gmail setup should look like this: Server Name: smtp.googlemail.com Port: 465 User Name: broder29@gmail.com Authentication method: Normal password Connection Security: SSL/TLS

Then go back to the Account Settings (click on the email name) and check the 'Outgoing Server (SMTP):' it should be the server you set up above: 'Google Mail - smtp.googlemail.com Click OK.

Tanga eyano oyo ndenge esengeli 👍 5

All Replies (1)

more options

Solution eye oponami

If you select Account Settings and click on 'Outgoing Server (SMTP)', the screen should have at least one entry to show. Highlight it and check the settings. Your gmail setup should look like this: Server Name: smtp.googlemail.com Port: 465 User Name: broder29@gmail.com Authentication method: Normal password Connection Security: SSL/TLS

Then go back to the Account Settings (click on the email name) and check the 'Outgoing Server (SMTP):' it should be the server you set up above: 'Google Mail - smtp.googlemail.com Click OK.