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cant press on anything

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 6 views
  • Eyano yasuka ya FredMcD

16jansson16
16jansson16
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sometimes my firefox bugs out it happens atleast once a day and i have to restart my computer to fix it and this time it dident work. Firefox still works and it updates but i can only press the 3 buttons up to the right to minimize the browser and close it and change size on it. ive tired to restart it through closing the process tree but it doesnt work

Please help me fix this cause other wise i will qiut using firefox.

sometimes my firefox bugs out it happens atleast once a day and i have to restart my computer to fix it and this time it dident work. Firefox still works and it updates but i can only press the 3 buttons up to the right to minimize the browser and close it and change size on it. ive tired to restart it through closing the process tree but it doesnt work Please help me fix this cause other wise i will qiut using firefox.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

FredMcD
FredMcD
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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.