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I am on an iPad mini. My familysearch.org site just told me to update Firefox. That‘s what I tried to do in following the given link. That link lead me to the apple page to download Firefox. I pushed the download button and assumed it downloaded. But then I miss the install Button. Now I am stuck. My fear is, that your latest update will not work with my IOS-version. And my older iPad is already on its most up-to-date level. Can you help?

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

When l look at Settings>Updates>Check for updates: I am usually presented with an update such as the one just now: Security Intelligence Update for Microsoft Defender Antivirus - k32267602 (version 1.443.4.0) current channel (broad) completed00 -

After checking for updates I will then go to SETTINGS> IT clearly shows that I am running Windows 11 PRO.

CAN SOMEONE PLEASE TELL ME WHY IN PLACES THAT ARE TRACKING ME AND TAKING MY PERSONAL INFORMATI0N, THAT IT SH0WS OR SAYS THAT I am running Windows 10? I often see it if I sign into one of the many different accounts that require 2 factor authentication, which will send me a notification alerting me that someone has signed into my account from a NEW DEVICE. OR FROM AN UNKNOWN DEVICE. That is when they ask if I recognize this login and it shows device and location from which the login attempt is happening. IF I answered honestly, (because it is showing a login attempt happening from a (WINDOWS 10 SYSTEM) and my system shows Me that it is running Windows 11 PR0: it would flag as suspicious and my account would get locked up for sure. Instead, because of the odd hour of the night it occurs, that combined with the location I know it is myself and even though it says "ON A SYSTEM RUNNING WIND0WS 10", I force myself to lie and answer that I do recognize the attempt. PLEASE SOMEONE HELP FIND A SOLUTI0N TO THIS ERROR. THANK YOU IN ADVANCE

I want to confirm that Mozilla Firefox is my default browser. I want it to appear when I start up my computer and have it appear on my screen when I'm at rest. But first, I need to set the page up again.

(When I hit "browse" below, Firefox does not appear. My documents file opens up, wanting to save something to a file or folder.)

If needed, my email is [edited email from community support forum].

Thanks.

I've been tasked with removing Firefox from all Windows workstations in our enterprise environment. Our users don't have local admin, so when they install Firefox, it is installed in the user's profile.

I've just installed Firefox 143.0.1 in my own user profile for testing purposes. However, when I attempt to uninstall, either from Control Panel or by running %localappdata%\Mozilla Firefox\uninstall\helper.exe manually, UAC prompts for elevation, even though I installed without elevating.

I've dug in a bit more, and I found this was an issue five years ago as well:

https://support.mozilla.org/en-US/questions/1286070

According to that post, the issue was resolved, but it seems to have come back.

Any help would be appreciated.

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?

i AM SHOWING 2 FIREFOX ICONS ON MY TASK BAR --THIS HAPPENED SUDDENLY ! I checked the apps and it shows 1 for firefox which is X64EN-US 322 MB--I did not uninstall,so what can I do to solve this ?

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

I have a Windows 11 pro laptop with 66,000 emails in the inbox on Thunderbird. Most of those emails have been long since been deleted from the gmail server to stay within account limits.

I have a new Oneplus 13 phone running Android 16 which has the Thunderbird app (version 14). I setup the profile and it has loaded the emails currently on the gmail server. I would like to load all 66,000 emails currently saved on the laptop.

I copied the laptop Thunderbird email inbox file to a USB-C flash drive thinking I could copy that file onto the Android. Unfortunately, I learned that Android since version 11 or so limits access to its data files. My phone is not rooted so I don't have access and am unable to copy the inbox files into the androids Thunderbird storage file.

Is there a way to copy old emails from the desktop Thunderbird to Android?

Ich habe WIN 10 auf meinem PC und kann nicht auf WIN11 upgraden. Hatte Thunderbird schon installiert und problemlos im Betrieb. Leider konnte ich ab ca 19.12.2025 keine Emails mehr schreiben und empfangen. Ich habe mittlerweile zig Stunden versucht das Programm wieder zum Laufen zu bringen, aber erfolglos. Ich habe es 2 mal deinstalliert, aber mittlerweile kann ich es noch nicht einmal wieder richtig installieren (habe alle Thunderbird-Dateien - auch den Cache - auf dem PC gelöscht). In GMX Mail habe ich die Berechtigung Zugriff über POP3 u. IMAP erteilt. Ich kann leider keine jpg Datei mit näherer Beschreibung hinzufügen...

Viele Grüße Gerhard Deist Email: g.deist@gmx.de

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.