Thunderbird 커뮤니티 포럼

Hi. My new Gmail account cannot be added to Thunderbird.

It is working on the WEB, but I cannot find the area to manually configue the email settings.

Is there anyway I can have someone log onto my computer to set it up.

I am willing to pay for this service.

Thanks

John Brozowski [edited from public] (work) [edited from public] (cell)

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

Hi there......I have been attempting to get my TB to work on my thru my hosting web provider but have not been successful. I have used all of the incoming server and outgoing server suggestions and have not been able to receive emails with TB on my desktop. I can send and receive on my iphone but not thru TB. I have also tried manual config but no cigar. I was hoping to call TB support but I see that is not possible, only thru community support. If anyone can help me I would greatly appreciate it. I guess I will look to see if I get any responses thru my gmail acct which is pfbobbo.

Thanks so much in helping with this frustrating situation.

Bob

I want to use Thunderbird as my email client on a new laptop. I only want to include my outlook.com account. The automatic setup procedure fails and I don't have a clue how to set up the account manually. The failure message doesn't specify what parameter is causing the failure. Since I can't use my outlook.com account yet, I can be reached on my desktop system at [edited] @cox.net . I hope you can correct this issue for me.

Tom Fava Green Valley, AZ [edited phone# from public]

tried to install a second Mailadress. Program did not find the settings at the provider. System is Win11. With Win10 its not a problem. Second Mailadress is stored at provider. Password to the provider is correct. greetings from Germany yours Christian Nellshen

TB New V140 has an issue: when adding a new email account the wizard stays in a loop, no information why and no option any more to add the account data manually. No idea why it's necessary to keep users out from a manual setup and let them use a not working apple style wizard....

Ich hatte bisher kein Konto. Mit meinem alten PC hatte ich keine Probleme, weil ich kein Passwort benutzt habe. Auch mit meinem Mobiltelefon funktioniert bisher alles ohne Passwort. Mein neuer PC hat "Windows 11" als Betriebssystem. Ich kann mein Konto nicht bestätigen.

I have both paid and free Protonmail accounts. Can I import all into TBird? Three devices, Win 10 on laptop, Arch Linux on another laptop and Android 16 running GrapheneOS. Thanks

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thunderbird freezes up, and I have to shut it down before I can use it again. I also lose whatever message I was writing.

Hi, Win 10 Pro new installation. Dell Optiplex MBR type Bios.

I had saved a recent profile to an external drive in its own name (i.e. not the profiles folder)

After the new Win 10 installation, I downloaded a new copy of Thunderbird.

I then copied the saved profile into the new Profiles folder, selected it in Choose user profile and started Thunderbird.

Thunderbird opened but not with the saved (8+ Gb) profile, just one new email account and asking for passwords to other email accounts I used before, and no folders.

I went back into the profiles folder and renamed all other profiles "OLDxxx999, but still the same one new email account when I opened Thunderbird.

I desperately need the saved email folders - I don't mind loading all the email accounts again, just need my court case history folders.

How can I force Thunderbird to use the saved profile, or can I identify and individually load in the saved local folders?

Thank you for any guidance towards a solution.

Hi everyone, great to see the latest release of Thunderbird.

There was mention of an "experimental mode" that enables exchange active sync.

How/where can I access this since the previous plug-ins such as TBSync no longer work with the latest version.

Thanks.

Jeffrey

I have a Suddenlink.net email account that I can't seem to install. Suddenlink has been purchased by Optimum. I have all the requirements that Optimum has given, but it still won't load. my email address is dluenser@suddenlink.net. My password is correct because I can go to their site and get my emails. These are the requirements that they gave me. Again, it is a suddenlink account. Can you help? I've tried numerous times to work with Optimum techs, but they are not knowledgeable to what I should do.

Server Settings by Domain Use the following server settings to set up most third-party email clients or applications to send or receive Optimum email. IMAP (Inbound) Optimum incoming mail server: mail.optimum.net Suddenlink incoming mail server: imap.suddenlink.net Incoming mail port (SSL): 993 (Secure Connection. Recommended if your mail client supports) POP (Inbound) Optimum incoming mail server: mail.optimum.net Suddenlink incoming mail server: pop.suddenlink.net Incoming mail port (SSL): 995 (Secure Connection. Recommended if your mail client supports)

SMTP (Outbound) Optimum outgoing mail server: mail.optimum.net Suddenlink outgoing mail server: smtp.suddenlink.net Outgoing mail port (SSL): 465 (Secure Connection. Recommended if your mail client supports) • Check My SMTP server requires authentication Username and Password (if needed) User Name: Your full email address, including the @domain.net at the end (i.e. @optimum.net, @suddenlink.net) Password: The password for your particular email address • Outgoing server verification/authentication must be enabled and on. If your email client has the option or checkbox that says My outgoing server requires authentication this will need to be checked along with use same settings as my incoming mail server.

Hello, all,

My income has changed and I need to cancel my recurring donation. I used <redacted>@shaw.ca for my donation. My name is Dorothea Hoffman and I pay 1.75 Cdn monthly.

My user profile folder is 36GB (23GB compressed zip) consisting of 8 email accounts. My thunderbird version is 140.0esr (64-bit). It has been flawless and I back up the profile every week. All email accounts are setup as imap and original copies are in the cloud.

Setting aside bandwidth and storage limits, I am wondering whether there is an upper limit to the size of the profile folder?

Even if there is no upper limit, is there a better way to manage such a huge profile folder?

Local folders were in default location on C: drive, 128GB SSD boot drive. Installed a 1TB SSD as D: drive. Want to use D: for local folders. When changed local drive to D: lost access to default Local Drive. Can't reconnect as location not visible in file explorer. Want to move local folder from C: to D:.