Thunderbird Community Forum

Thunderbird and Windows 11 both updated yesterday or today. In several archive folders, messages since about a year ago are now missing. Is there a way to restore to the folder contents as of about 24-48 hours ago? Inbox, Deleted, etc do not seem to be affected.

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

How can I restore Thunderbird settings and/or emails that were lost in the upgrade to version 128.2 (for Ubuntu)? Files for the previous version are still in the hidden .thunderbird folder on my hard disc, but the new version won't recognise them (even if I move them into the snap/thunderbird folder. I have an email backup, but version 128.2 doesn't seem to have a way to restore backed-up emails.

In the Thunderbird calendar, I'm trying to create a repeating event that occurs on the fourth Wednesday from Sep 25, 2024 through Jan 22, 2025.

But each time I try to set it up, using Jan 22 as the end date, Thunderbird changes the end date to Jan 21 and so the last event does not get created. I've tried several times and this keeps happening.

What's going on?

Hello,

I am still having problems with Thunderbird crashing on startup

I first asked about this issue on the 2nd September, here: https://support.mozilla.org/en-US/questions/1461731

I have been submitting Crash reports per business day except for the last couple.

Here are the Submitted Crash ID's, I have been submitting reports as the crashes happen. :

Crash ID: ⁨bp-3b69ccf2-e3c1-431c-bada-e4f2e0240902⁩ Crash ID: ⁨bp-4c4852b8-6599-40b5-97b1-943930240902⁩ Crash ID: ⁨bp-09a86b67-a698-4c2e-a98f-e89f70240903⁩ Crash ID: ⁨bp-526167eb-c915-47fc-8065-f0b140240902⁩ Crash ID: ⁨bp-8965165b-c579-415d-9cb3-cdd010240903⁩ Crash ID: ⁨bp-a8aaf596-7dfc-43b5-8526-e204d0240902⁩ Crash ID: ⁨bp-b45149f4-8bb8-44df-84e4-b78fe0240902⁩ Crash ID: ⁨bp-c284df19-7d63-469a-af6c-9ff6c0240903⁩

More available if needed

Notably, I have 2 computers each with Thunderbird, each accessing the same account. I have no problem on the other computer. I am using no addons on the crashing computer. I have uninstalled and reinstalled the latest version, computer restarts - still crashing. I have checked my RAM. 16GB on board - Basic Graphics Processing - Intel Iris XE.

Any assistance would be appreciated.

Best

My Thunderbird just upgraded to v128.2esr Nebula

I was using Cards view and it was nice, but it seems the Cards just got wider vertically. They used to be 2 lines of height, and now they are 3 lines.

As I understand, the 3rd lines is only used to display "X replies", but I use the "Unthreaded" sort option, so the 3rd line is always empty for me, and takes more space for nothing.

As you know, vertical screen estate is limited with our 16:9 screen, so please give us an option to reduce the cards view vertical size (or have it automatically remove that 3rd line in Unthreaded view)

thanks

My email provider Frontier was taken over by YAHOO. Yahoo wants to delete make changes and reload to Thunderbird. Can I do this without loosing all my email history and data accumulated it that email group. I have 2 email groups affected by this change. Thank you for your help. Del

HI! For the message "newer version of Thunderbird may have made changes to your profile", I was able to click on new profile & got all my email back (I think) but my folders under Local Folders are gone. Can I get them back?

The very informative page for this topic says that "You will not lose any personal data or customizations. Any previous profile data is saved and associated with the first Thunderbird installation that was opened after this change." Does that include Local Folders set up on the old version?

Thanks

Using TB 115.15. When I move a large number of messages (200 or so) to a sub folder the move goes fast until it gets toward the end, then it locks up until it finishes a few minutes later. When I tried to move over one thousand messages at one time, I let it run overnight, some messages moved, some only moved a date header of some earlier time (all the same time) and all messages were left intact in the original directory. After moving the messages a few at a time, I had to manually delete the duplicate messages in the sub folder. What is the maximum number of messages Thunderbird will move at one time.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that does not have a matching address in the filter. Turning off that filter is not an acceptable solution. The filter log shows it matching a filter that does not have that address in it. How to fix? its not happening with all messages. but looking thru log or all email to find important emails is not practical.

filter log excerpt:

[9/11/2024, 3:34:01 PM] Applied filter "hotels" to message from <mcpc@morrisparks.net> - RecTrac Receipt at 9/11/2024, 3:32:37 PM moved message id = 95ccf257-c6d1-4b01-bc11-4420f2465e1f@parkexchange.morrisparks.net to mailbox://nobody@Local%20Folders/Sales/Hotels

i am struggling to import all my data into thunderbird before the 16th september 24 deadline for outlook 2007 to stop working. It looks like it has put the emails across but under a folder called "outlook import" which is not all that helpful, i will have to move everything to be under the "local folders". I have a lot of accounts as i have several of my own domains but i can't find where they have imported them, if at all. I started adding them manually but there doesn't seem to be a button to test the connection and it will take me a long time to do. I also don't seem to have all my contacts (14670 at last count) so all in all the import button seems to not do everything it should. It was suggested i come to thunderbird by someone on the MS forums so i really would like this to work. Once i have it working at home i will have to do the same at work and they have even more contacts and accounts so any help will be appreciated.

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

Hi there

My accent colour for my PC is a kind of lime green which I like. The blue of Mozilla Thunderbird worked really well with that green. The recent update has changed the colour of Thunderbird to a bright lime green which I really don't like. Is there anyway of keeping my PC accent colour whilst reverting Thunderbird to it's traditional blue colour please?

Kind regards Paul

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these appear to work and I get no error messages, however, the files stay in my inbox and the new folder remains empty.

Thanks in advance for any help, Jim

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4F90--". The restart doesn't work. Then while the app is opened and more messages come they all work properly, it is just when I start it the messages that came when I was absent are not showing properly. I don't know if there is any way to reload those messages or something like that. Please help if you know any possible solution. Thank you in advance

First I'm living in Munich (Germany) and my English - how to say it - could be better. Therefore forgive my mistakes.

I installed Thunderbird 128.2.0esr (64 bit, German language) on Windows 10 to check it out as an alternative to MS Outlook. So far I like what I see and I will probably switch.

One small thing is the column picker button on the right side of the message list pane. I assume - after setting up Thunderbird - it will be rarely used - there is also the alternative by using the right mouse button on any of the columns - but it takes column space. Is it possible to hide/remove the column picker?

In my humble opinion above - next to "display options for message list pane" - would be a better place.

Thank you very much, Reinhard

I have used Thunderbird as my preferred mail client for many years. Recent upgrade to Kubuntu 24.04 from 22.04.4 seems to have changed storage options. Thunderbird 128.1.0esr(64bit)

I store my mail on my local server so that I can access it from a number of different computers on the same network. If I set the Local Directory to that network folder it is changed to /run/user/1000/doc/5f5f8977/mail.xxxxxx.com and the mail is imported to my local disk in that folder.

However, when I restart the computer I have to set up the network folder again each time.

I have never had this problem before. How do I set the Local Directory permanently to the network server address? Thanks Bob

Thunderbird shows some type of web browser when an account's authentication method is set to Oauth2. How do I configure this web browser? I'm looking for the types of things that you see in Firefox's settings menu. For example: tracker blocking, fingerprint blocking, disabling canvas, disabling web assembly, forcing all cookies to be session-only.

Can I install plugins like Buster: Captcha Solver for Humans?

The address bar of the browser seems to be non-functional. How can I force the browser to go to https://coveryourtracks.eff.org/ to test it?