Firefox 커뮤니티 포럼

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

The VPN was working a couple of days ago, but now if I switch it on, the browser is unable to use any website. The country is displayed in the bottom left corner as "Australia" even though I set the VPN to Canada.

Hello,

I have a problem verifying a secondary email address for my Mozilla Account.

Whenever I click "Send verification code", the website confirms that the code has been sent, but I never receive any email.

I have already ruled out the usual causes:

The mailbox is working correctly. I receive emails from other senders without any problems. I checked the Inbox, Spam and Junk folders. I waited for more than 30 minutes and tried multiple times. I tested with different browsers and private browsing mode.

Most importantly, I tested two completely different email providers:

[email removed to protect user's privacy] (STRATO) [email removed to protect user's privacy] (Telekom Germany)

The verification email is not delivered to either address.

I used Firefox yesterday. My settings are to open Firefox with tabs restored - but all my tabs (as they were yesterday) are missing and when I go to history, the option to restore a recent window is greyed out. The option to restore a previous session doesn't even seem to be there.

I notice in task manager I have 15 firefox tasks. Could my window from yesterday have opened somehow in the background, but not be visible to me anywhere?

Zwei verschiedene Mailanbieter getestet: jl@lucic-consult.de (Strato) s.lucic@t-online.de Beide empfangen normale E-Mails. Mozilla meldet jedes Mal: "Verification code sent". Es kommt keine E-Mail an. Spam wurde geprüft. Andere Browser wurden getestet. Das Problem besteht seit mehreren Tagen.

Hardware acceleration is turned off. Firefox does not show the GPU usage in task manager (which is very worrisome in its own right) but when watching a single stream twitch.tv my GPU usage is 60%~100% (which only shows on the GPU tab of task manage). If I close firefox, the usage returns to 0%. The usage also becomes 0% when the stream is not the active tab.

I believe this is a recent behavior change as I noticed it due to it causing games to have low FPS. The excessive usage is also present with only firefox running.

This is happening on a 7800x3d, RX 7900 XT and 32GB of ram.

I also tested on youtube and found it to be using 10% less gpu on average but after while it settles down to ~30% usage.

If I enable hardware acceleration, Firefox uses the iGPU at ~50% usage and still uses 50%~60% of the dGPU. Performance of videos doesn't seem to change whether hardware acceleration is on or off (where as on chrome there is a very noticeable difference).

Used Chrome for sanity checks and it does not affect games FPS while using on average half the GPU usage of Firefox. Chrome also reports it usage in task manager correctly.

I suspect Firefox may be calling GPU encoder\decode hardware incorrectly and always using hardware encoders\decoders regardless of the hardware acceleration setting.

I went to a website and downloaded a file and now websites are in Spanish instead of my language. What can I do to fix this issue? I have already confirmed the language settings are correct.

Michael Samitz mike@imasupport. mike869 (if that helps any)

My VPN Subscription ceased as I am no longer able to Use Mozilla VPN on desktop or android.. I have updated, downloaded new and can neither access on desktop or android. When I was able to log in, I found NO Active subscription, yet I have the receipt showing I should. I found a "MOZILLA" support page that stated how to recover, yet it was out of date and did NOT accurately show the same screen that I see. It shows that an "Already Subscribed" link should be on the page that shows the subscription packages. However, there is NO SUCH link on either my desktop or android app. I have the invoice (#5DF026AB-004) dated February 26, 2026 for an total amount of 90.67 with card ending in 9143. And it has been working fine till about 3 weeks ago. Since then I have sent 2 emails to vpn_support@mozilla.com with NO response or action taken. Therefor I have little faith that this ticket will get any more attention. However, it if does..... thank you -thank you. And I hope you can get my subscription back on line as this has greatly hampered my business operations as I am constantly out of country. I also feel that I am not out of line by asking for some credit as for this has been a problem for many weeks. I paid for a service which I have not been able to use, or even get adequate support to fix and have spent countless time and effort dealing with this issue.

I have been using the them, Jesus is Lord for years. Suddenly when I open up the attach file box...it has changed colors and it is back on white. I can't do black background with white text. I tried changing it in several places with not avail. Can someone please explain why it suddenly changed colors on me and how to get the original white background with black type? Thanks, Carol