Strange zoom place in the new tab

Hi, I noticed that somewhat recently the way new tab loooks has changed. I always liked having it zoomed in, but I noticed that now when I zoom it in - it focuses on the … (자세히 살펴보기)

Hi,

I noticed that somewhat recently the way new tab loooks has changed.

I always liked having it zoomed in, but I noticed that now when I zoom it in - it focuses on the empty space above tiles, which makes no sense to me. Ideally I would want the firefox logo to always be on top to get rid of the empty space and show more tiles.

This pretty much summarizes the issue, I hope it makes sense. Included a screenshot of what I am taking about.

해결된 질문 2

fire fox session is not updating , on start it is loading the same session from 2 days ago

Noticed the issue yesterday (5/21/2026) . My tabs were not what I had when I closed it the night before but from several hours earlier . I googled for some help and was … (자세히 살펴보기)

Noticed the issue yesterday (5/21/2026) . My tabs were not what I had when I closed it the night before but from several hours earlier .

I googled for some help and was told to go , Help>More troubleshooting information> Profile Folder>sessionstore-backups and look for the backup I want , and rename as sessionstore.jsonlz4 (deleting the old one) . That did not work so as a temp fix I am using the session manager extension. 

How to fix this ?

Open

how do I change accounts.

How do I change accounts from [email removed] to [email removed], this being my address now. Moderators note: I removed your emails to protect your privacy as this is a p… (자세히 살펴보기)

How do I change accounts from [email removed] to [email removed], this being my address now.

Moderators note: I removed your emails to protect your privacy as this is a public forum

Open 1

Browser is useless with extensions, so wondering what is the point of persisting with FF?

151.0.1 (64-bit) on Windows 10 64 bit, both up to date. With the 5 extensions that I have firefox is essentially unusable, taking in excess of 5 minutes to open a website… (자세히 살펴보기)

151.0.1 (64-bit) on Windows 10 64 bit, both up to date. With the 5 extensions that I have firefox is essentially unusable, taking in excess of 5 minutes to open a website. Considering the array of browsers available today (I could list 12 that are also installed on my device) and Mozilla seem to be hell bent on ignoring the fact that the browser is unusable with extensions (as indicated by the number of people highlighting issues, yet solution provided as opening the browser in safe mode with extensions disabled) why I, or anyone else that is using even one extension, persists with FF?

Well, the 7 minutes has passed and duckduckgo dot com has finally opened, so I shall be on my merry, strike that, miserable way.

Open 2

My subscription for Mozilla VPN has been cancelled.

I got an email that my subscription for Mozilla VPN has been cancelled a month from now. I wonder why? On the "What’s New | Firefox 151" page the new free VPN service is… (자세히 살펴보기)

I got an email that my subscription for Mozilla VPN has been cancelled a month from now. I wonder why? On the "What’s New | Firefox 151" page the new free VPN service is announced. Does it have anything to do with that? Not yet in my region (Sweden) though. Kind regards, Monika Ivarsson

Open 3

Latest Firefox 151.0.1 (64-bit) update made the widget space above my shortcuts way to large.

Latest Firefox update made the widget space above my shortcuts way to large. The large space pushed my shortcuts off the bottom of the screen. I turned OFF the weather wi… (자세히 살펴보기)

Latest Firefox update made the widget space above my shortcuts way to large. The large space pushed my shortcuts off the bottom of the screen. I turned OFF the weather widget but the space remained the same. Before the update the weather widget was smaller, now it is big with a lot of empty space inside. I tried the config but it is already set to small. Is there anyway to make the area across the top of the new tab page smaller and even make the weather widget smaller than the "small" config? The widget has one line of text and the sun which takes up about 1/4 of the bottom widget and 3/4 of the top is blank wasted space. Firefox 151.0.1 (64-bit)

해결된 질문 2 1

抖音视频加载慢

Windows11,firefox版本149.0,增强型跟踪保护设置为标准,基于 HTTPS 的 DNS”启用策略为默认保护,扩展全关。在我打开www.douyin.com的标签页时,通常要加载5秒钟甚至10秒钟,视频才会播放(如图)。作为对比,我在edge浏览器上登陆了同一个抖音账号,打开同样的书签页面,edge并未出现明显加载画面,在… (자세히 살펴보기)

Windows11,firefox版本149.0,增强型跟踪保护设置为标准,基于 HTTPS 的 DNS”启用策略为默认保护,扩展全关。在我打开www.douyin.com的标签页时,通常要加载5秒钟甚至10秒钟,视频才会播放(如图)。作为对比,我在edge浏览器上登陆了同一个抖音账号,打开同样的书签页面,edge并未出现明显加载画面,在chrome上打开未登陆的抖音标签页也未出现明显加载画面。这个情况也许是从近期firefox自动更新后出现的?请问如何解决

해결된 질문 3 90

I can't access the VPN.

I'm in Canada and the VPN icon does not show up either in my toolbar or when I try to customize my toolbar. I get the Firefox updates telling me about it, and follow all… (자세히 살펴보기)

I'm in Canada and the VPN icon does not show up either in my toolbar or when I try to customize my toolbar. I get the Firefox updates telling me about it, and follow all instructions but I still can't find it. Am I missing something?

I also have the same issue with the new split view option. It does not show up. I can access it using the ALT button, but not through the icon.

Open

How to add the VPN icon to the toolbar.

Hello, I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in … (자세히 살펴보기)

Hello,

I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in the toolbar… What should I do, please?

Thank you in advance for your help

Open 1

Unable to download bill from banking site

Hello I use a banking website to access my bills electronically. When the bill is selected, a PDF copy is supposed to auto download. For sometime now I have been getting … (자세히 살펴보기)

Hello

I use a banking website to access my bills electronically. When the bill is selected, a PDF copy is supposed to auto download. For sometime now I have been getting an error 'HTTP 405 - HTTP method GET is not supported by this URL'. When I follow the same process in Safari the bill downloads without an issue. This issue has been occurring for quite some time (maybe at least 24 months).

Can someone please advise whether the source site, or Firefox, is causing the problem, and what needs to be done to fix it?

I am using the latest version of Firefox with Venture 13.7.8 on a Mac Mini 2018.

Thanks

Open 1

Firefox VPN

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", … (자세히 살펴보기)

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", but I don't know what this means. Sign into what? Looking at the Mozilla site there is no way to register or create an account or tell if I already have one. I've signed up to emails etc but find no difference when I use Firefox. It qualifies - verions and UK - what am I missing?

Open

Trying to crop images replaces them with blank images

On any website i've tried (this site, artfight, bsky) using a cropping tool that the website provides for image uploads causes the image to corrupt and become blank. My p… (자세히 살펴보기)

On any website i've tried (this site, artfight, bsky) using a cropping tool that the website provides for image uploads causes the image to corrupt and become blank. My profile image at the moment is an example of this, i tried to upload a picture and it got replaced by a blank black image because it required cropping

Open

Unable to delete profiles with the new profile system. How do I remove them?

I have used the new and old profile system, and I use Firefox Nightly. On one of my profiles I am unable to delete profiles created with the new profile system. When I us… (자세히 살펴보기)

I have used the new and old profile system, and I use Firefox Nightly. On one of my profiles I am unable to delete profiles created with the new profile system.

When I use Manage profiles and click the delete icon I get about:deleteprofile but clicking the Delete button nothing happens. The display doesn't change, no message appears in the browser console, and the profile doesn't get deleted.

This is running Firefox Nightly 153.0a1. When I use Firefox 151 on the same system (different profile) the delete works fine. When I use the same version of Firefox Nightly on a different system about:deleteprofile works fine.

Both computers are running Ubuntu 24.04.4 LTS. The new profiles don't show up in about:profiles. I now have several profiles I can't delete following the instructions from https://support.mozilla.org/en-US/kb/profile-management#w_delete-a-profile . Most of them I created, closed the window, and immediately tried to delete.

Following the instructions from https://support.mozilla.org/en-US/questions/1572980 and https://bugzilla.mozilla.org/show_bug.cgi?id=2000125#c4 I looked at the toolkit.profiles.storeID preference. The preference is the same in the child profiles as in the original profile.

I tried starting the original profile in Troubleshoot Mode. That had no effect on the behavior.

Open

Please email me a link to download Firefox for Windows 10

I have used Firefox for years. Have a backup computer that has Windows 10. It defaults to Bing. I hate Bing! VERY much want to use Firefox for Windows 10. Please, if… (자세히 살펴보기)

I have used Firefox for years. Have a backup computer that has Windows 10. It defaults to Bing. I hate Bing! VERY much want to use Firefox for Windows 10. Please, if you can, just email me a link to download Firefox that will work on Windows 10. That is all that I need. My two email addresses are: [edited] OR [edited from community support forum]. Either address will work (both are for same account). Thank you so much for your help! LOVE Firefox!

Open 1