Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Receiving error message when downloading emails

  • 3 답장
  • 2 이 문제를 만남
  • 11 보기
  • 최종 답변자: christ1

skiniks
skiniks
more options

I have several email accounts provided via the same ISP. I am having problems downloading emails in one account in Thunderbird - messages do not down load and I receive an error message saying:

There was an error downloading the following message: From: <sender name and email address> Subject: <subject line header> This message may contain a virus or there is not enough disk space. Skip this message? Yes / No

If Yes is selected, the message then appears for the next email being downloaded to Thunderbird. Messages are being downloaded from the same ISP in the other accounts.

I have tried repairing the folder and compacting. I also tried in Thunderbird Safe Mode, but none of these have made any difference. The emails that are not downloading are readable in the webmail application

Any ideas please on how I can fix this problem (it appeared today and is the first time I've seen it)

Thanks

I have several email accounts provided via the same ISP. I am having problems downloading emails in one account in Thunderbird - messages do not down load and I receive an error message saying: There was an error downloading the following message: From: <sender name and email address> Subject: <subject line header> This message may contain a virus or there is not enough disk space. Skip this message? Yes / No If Yes is selected, the message then appears for the next email being downloaded to Thunderbird. Messages are being downloaded from the same ISP in the other accounts. I have tried repairing the folder and compacting. I also tried in Thunderbird Safe Mode, but none of these have made any difference. The emails that are not downloading are readable in the webmail application Any ideas please on how I can fix this problem (it appeared today and is the first time I've seen it) Thanks

모든 댓글 (3)

christ1
christ1
  • Top 25 Contributor
more options

Don't let your anti-virus s/w scan your Thunderbird profile folder. And don't let it scan incoming and outgoing messages.

skiniks
skiniks 질문자
more options

Hi. Thanks for your prompt reply. The error message is generated in Thunderbird and not by my anti-virus software. It is also specific to one email account and does not affect the others.

I have around 40Gb unused space on my hard drive.

The From and Subject fields in the error message contain the sender's email address and subject header respectively (these didn't show in my original email)

I have also moved a lot of messages from mu inbox.

I have not changed my anti-virus software (and have been using the same package for years

Regards

christ1
christ1
  • Top 25 Contributor
more options

Please follow the instructions.