Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Not Updating on Windows 10

more options

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

선택된 해결법

There was an outage yesterday, during which I became aware of general network problems. My ISP, Comcast, had other customers experience this outage. Now that they replaced hardware and replaced cables that had been in use for about 30 years, the network is back up and the updating works.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

Sounds like that system has other problems that should be looked into beyond just Thunderbird. You can always grab the latest release from thunderbird.net and install it over the currently installed version. The installer will upgrade the outdated version. Consider a repair-install of Windows 10 to fix that system.

도움이 되셨습니까?

more options

선택된 해결법

There was an outage yesterday, during which I became aware of general network problems. My ISP, Comcast, had other customers experience this outage. Now that they replaced hardware and replaced cables that had been in use for about 30 years, the network is back up and the updating works.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.