Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

recaptcha problem

  • 7 답장
  • 13 이 문제를 만남
  • 최종 답변자: cor-el

more options

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

모든 댓글 (7)

more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

도움이 되셨습니까?

more options

Yes I did all of that. But the problem remains.

도움이 되셨습니까?

more options

Only Firefox with a Windows user agent seems to be affected by this issue with reCAPTCHA not working. It works for me with a MAC user agent and with a Linux user agent. You can use a User-Agent Switcher extension and set the user agent to Chrome or Edge on Windows 11.

This has been reported to Google, so wait until Google fixes this and then undo this temporary fix.

도움이 되셨습니까?

more options

Thanks a lot man. I'll try that. Any idea why is it happening?

도움이 되셨습니까?

more options

Tried but still doesn't work.

도움이 되셨습니까?

more options

You may need to clear site cookies for the change to take effect.

도움이 되셨습니까?

more options

From this closed bug it looks that Google has fixed this issue, so you can test this by disabling the extension and use the default user agent.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.