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Bug or malware problem

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  • 최종 답변자: jcefus

jcefus
jcefus
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I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?
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모든 댓글 (4)

Paul
Paul
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  • Top 10 Contributor
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Hi

What is the address of the website open in that tab?

jcefus
jcefus 질문자
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It never gives me an actual website, it’s just gives me a blank page when I try to click on that page.

Paul
Paul
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  • Top 10 Contributor
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Have you installed any other apps or games on your iPhone recently?

jcefus
jcefus 질문자
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I installed the TEMU app and that’s when it started. I have since deleted that app, cleared my browser history, & deleted the app plus reinstalled it. No matter what I have tried it still affects Mozilla and only Mozilla. I have emailed them and got nothing so as much as I love Mozilla, I’ve got to switch to something else.