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  • 최종 답변자: Paul

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I have used Firefox browser for decades. I am seriously thinking about uninstalling it and abandoning Mozilla all it's products and services together. The organization is nothing like it use to be. The Mozilla Firefox browser is now only consistently crashing all the time. Even when you first start it, then it only gets worst. I notices a lot of web sites will no longer even support Mozilla Firefox browser. I receive a message to use either Google Chrome or Microsoft Edge browsers. How sad is this? Firefox browser use to be the best, it was the only browser I preferred to use.

I have used Firefox browser for decades. I am seriously thinking about uninstalling it and abandoning Mozilla all it's products and services together. The organization is nothing like it use to be. The Mozilla Firefox browser is now only consistently crashing all the time. Even when you first start it, then it only gets worst. I notices a lot of web sites will no longer even support Mozilla Firefox browser. I receive a message to use either Google Chrome or Microsoft Edge browsers. How sad is this? Firefox browser use to be the best, it was the only browser I preferred to use.

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.