When I go to my Washington Post page it crashes. This is new. It works if I use Safari and also if I go to it via a post from the paper
When I go to my Washington Post it has started to crash. I can get to it with Safari or when I receive an update of articles from the post.
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Maybe try clearing your cookies
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Hi! Can you please describe "crash"? Please be more specific. Are the images glitchy or did the whole tab stop responding?
The entire page disappears and it a blank screen.
Alright. I'll see if I can reproduce this. In the meantime, can you try clearing your cache and cookies? If that doesn't work, try going to the affected website while using safe mode.
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I can clear my cache but do not know what you mean by safe mode. I also found that if I do read an article with Firefox the comments do not appear either.
Hi there. Apologies for the late reply. I've been trying to reproduce this but I cannot. Can you try trying in the url directly? Does it show any error messages?
I will try it that way. I also noticed when I am in an article that came through my email, I also cannot bring up the comments.
Just used the URL and the same thing happened.