Hi

What happens when you try to open your Firefox Account? Is there an error message?

Locking duplicate thread.
Please continue here: [/questions/1374635]

I asked you for help 5 hours ago. Have received no reply.

Actually you did receive a reply in /questions/1374635 before you posted this thread.

This is a community forum where replies can take minutes to hours or longer. It is not a form of instant chat or private ticket system or such.