Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Lost everything on auto-upate to Version 20.0.2 64-bit

  • 2 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: FredMcD

more options

Just loaded Firefox and an auto update took over to above mentioned version. Suddenly my browser was gone. All bookmarks, history, passwords and all add-ons that I have worked to accumulate are gone. I use my computer mostly to search the web for info on autoimmune treatments, which I unfortunately have. I had over 2 years of information, hundreds of bookmarks at least and many, many passwords and cannot start again. How can I get this all back or am I totally dead? Has anyone gone through this and got all this stuff back? Thank you for reading this. John

Just loaded Firefox and an auto update took over to above mentioned version. Suddenly my browser was gone. All bookmarks, history, passwords and all add-ons that I have worked to accumulate are gone. I use my computer mostly to search the web for info on autoimmune treatments, which I unfortunately have. I had over 2 years of information, hundreds of bookmarks at least and many, many passwords and cannot start again. How can I get this all back or am I totally dead? Has anyone gone through this and got all this stuff back? Thank you for reading this. John

모든 댓글 (2)

more options

speed1345 said

Lost everything on auto-upate to Version 20.0.2 64-bit

Version 20.0.2 of what?


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update