Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Lightning deletes events

  • 1 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: Toad-Hall

more options

I'm having problems with Thunderbird because Lightning is deleting events. The problem has been going on for several months. Since March 2021 I've been making backups of the file "local.sqlite" and writing down exactly which event was deleted on which day. As a rule, deleted are the events for about the next two weeks and about the previous week. A gruop of events are always deleted at once. I cannot say in advance when this day of deletion will be. Therefore I cannot reproduce the problem. Both one-time and repeated events are affected. If I have entered a birthday event for the next week, then this event and all events from the following years will be deleted. It doesn't matter what I do with the event in the reminder window before the deletion (close or postpone or nothing). I'm using the latest version of Thunderbird Portable (78.9.1 64-bit).

The following deletion days have occurred since March: Day of deletion: 2021-03-01 Event: 1. March Event: 1. March Event: 1. March Event: 1. March Event: 5. March Day of deletion: 2021-03-23 Event: 19. March Event: 20. March Event: 23. March Event: 26. March Event: 27. March Event: 29. March Day of deletion: 2021-04-03 Event: 18. March Event: 24. March Event: 1. April Event: 1. April Event: 2. April Event: 6. April Day of deletion: 2021-04-13 Event: 1. April Event: 8. April Event: 10. April Event: 12. April Event: 16. April Event: 17. April Event: 17. April


I found this page in the forum: https://support.cdn.mozilla.net/de/questions/1326232

The same problem is described here. It is claimed that the latest version fixes the problem. But that's not true. The title of that page sounds like a problem with the reminder. But the reminder works right: There are noch events to remind.

Unfortunately I cannot answer there because my Firefox account is not accepted. I get the message: "This account is not active."

Please help. I know one other person with the same problem.

I'm having problems with Thunderbird because Lightning is deleting events. The problem has been going on for several months. Since March 2021 I've been making backups of the file "local.sqlite" and writing down exactly which event was deleted on which day. As a rule, deleted are the events for about the next two weeks and about the previous week. A gruop of events are always deleted at once. I cannot say in advance when this day of deletion will be. Therefore I cannot reproduce the problem. Both one-time and repeated events are affected. If I have entered a birthday event for the next week, then this event and all events from the following years will be deleted. It doesn't matter what I do with the event in the reminder window before the deletion (close or postpone or nothing). I'm using the latest version of Thunderbird Portable (78.9.1 64-bit). The following deletion days have occurred since March: Day of deletion: 2021-03-01 Event: 1. March Event: 1. March Event: 1. March Event: 1. March Event: 5. March Day of deletion: 2021-03-23 Event: 19. March Event: 20. March Event: 23. March Event: 26. March Event: 27. March Event: 29. March Day of deletion: 2021-04-03 Event: 18. March Event: 24. March Event: 1. April Event: 1. April Event: 2. April Event: 6. April Day of deletion: 2021-04-13 Event: 1. April Event: 8. April Event: 10. April Event: 12. April Event: 16. April Event: 17. April Event: 17. April I found this page in the forum: https://support.cdn.mozilla.net/de/questions/1326232 The same problem is described here. It is claimed that the latest version fixes the problem. But that's not true. The title of that page sounds like a problem with the reminder. But the reminder works right: There are noch events to remind. Unfortunately I cannot answer there because my Firefox account is not accepted. I get the message: "This account is not active." Please help. I know one other person with the same problem.

모든 댓글 (1)

more options

I'm concerned there is another bug which is quite specific and I'm trying to get information from the community.

Has anyone noticed if the Event seems to get deleted if one of the following occurs:

  • You get a pop up reminder and you select to dismiss
  • You get pop up reminder and you just close pop up without selecting anything
  • You get a pop up reminder which you ignore, leave visible and exit Thunderbird.

If you get a pop up reminder and make any other selection like snooze for a day and it deletes the event - I need to know.

If you have any information, please report what OS you use, what version of Thunderbird, whether it is portable version or not. What you selected with that pop up reminder. Whether this is just Lightning home calendar or whether you are using CalDav etc.

All help in nailing down this specific bug would be appreciated. https://bugzilla.mozilla.org/show_bug.cgi?id=1683321