Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Firefox crashes

  • 3 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: FredMcD

more options

Keeps crashing on start up, can't even open at all anymore. Tried to start in safe mode and also completed a fresh install but the same issue keeps coming up. Crash ID as per document is: bp-399a4bdc-e4c6-4208-abe6-e9c4e1170604 I haven't changed anything (plug-ins or windows update etc). Was working fine in the morning, I closed my firefox window and left the computer for a couple of hours and when I came back and tried to open firefox I get the crash report... Any ideas??

Keeps crashing on start up, can't even open at all anymore. Tried to start in safe mode and also completed a fresh install but the same issue keeps coming up. Crash ID as per document is: bp-399a4bdc-e4c6-4208-abe6-e9c4e1170604 I haven't changed anything (plug-ins or windows update etc). Was working fine in the morning, I closed my firefox window and left the computer for a couple of hours and when I came back and tried to open firefox I get the crash report... Any ideas??

선택된 해결법

399a4bdc-e4c6-4208-abe6-e9c4e1170604 Signature: PR_Read | GetStatusFileContents<T>

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation


Are you using Freecorder? Disable it.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (3)

more options

선택된 해결법

399a4bdc-e4c6-4208-abe6-e9c4e1170604 Signature: PR_Read | GetStatusFileContents<T>

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation


Are you using Freecorder? Disable it.

more options

Thanks Fred, that did the trick

more options

Glad to help. Safe Surfing.