Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

I am listed as under age because the option for my age wasn't available.

more options

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

모든 댓글 (4)

more options

cyndit said

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

Hi Cyndit:

What do you mean by "signed in"? Please let us know in detail what steps you followed to sign in and then we can help!

...Roland

more options

Thank you for responding. I bought a new computer, Toshiba, and went to add firefox...of course. When I went to add my age, the pull down only went as far at 1994. How do I fix this please?

more options

Hi Cyndit

(moving to Windows from iOS since this appears to be a Firefox for Windows issue)

You are trying to install Firefox on your Windows 8 or Windows 10 Toshiba computer from mozilla.org i.e. from:

https://www.mozilla.org/firefox/new/?scene=2#download-fx

right?

If so, it shouldn't prompt you for your year of birth.

If you are installing from elsewhere we can't help you and suggest that you instead install from mozilla.org

If you are doing something else, please let us know what exactly you are doing and the exact steps you are following.

Cheers!

...Roland

more options

oh just realized you may be referring to firefox accounts at:

https://accounts.firefox.com/signup

if that is the case just select 1990 or earlier!

Does that help?

...Roland