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what is artur.dubovoy@gmail.com?

goldminor
goldminor
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What is wrong with having a simple register link, instead of this 'find the trick' way of registering?

My question had to do with artur.dubovoy@gmail.com. But i see the answer to that elsewhere. The problem that I am running into is that something ends up in my user profile that then starts to tweak settings. I am not sure where it comes from, but that is what drew my attention to "artur".

What is wrong with having a simple register link, instead of this 'find the trick' way of registering? My question had to do with artur.dubovoy@gmail.com. But i see the answer to that elsewhere. The problem that I am running into is that something ends up in my user profile that then starts to tweak settings. I am not sure where it comes from, but that is what drew my attention to "artur".

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the-edmeister
the-edmeister
  • Moderator
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Do you have the Flash Video Downloader extension for Firefox installed? I suspect that "artur" email addy is related to some codec DLL files.

reference: https://support.mozilla.org/en-US/questions/926916

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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What settings are changing?

Here's my suggested procedure for tracking down and removing bad add-ons. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program (XP: Add/Remove Programs). After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date (XP: Try sorting by last run). This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Don't be fooled by seemingly innocent or important names if you do not remember choosing to install them. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. (Note: you might not be able to manually Disable extensions in Safe Mode because they are disabled automatically.)

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?