도움말 포럼

Every time I go to youtube and I'm listening to music, I go to search another song (the problem also applies to other pages and not just youtube) when I try to click back to go to the previous song I was listening to, it loads the page that I wanted to go back from. Ie: Let's say I was listening to Escalators and I wanted to go listen to Hearts and Spades, so I click back, and it just reloads Escalators instead of taking me back. It only takes me back to the previous page when I double click the back button.

This is the second time that this has happened in the last 6 months. Suddenly Thunderbird has become very slow and when I try to do anything it comes up "Thunderbird not responding" and it takes ages for anything to happen. This is very frustrating. I am not technology minded and don't know how to fix this. I have tried using the support suggestions but to not avail. Please help. Cheers

Hi,

How do I enable the viewing of graphic inserts in received email ? Or, how can I unblock remote images ? Or, how can I allow images from all senders ?

Have accessed the website 'Constant Contact' for aan answer but the answer is not correct, as when I click on Tools, Options, Privavacy, General, there is no method given to allow images from all senders !

Don't know what to do to solve the [problem stated above !

Need help !

Many thanks !

RMS

I had an unauthorized attempt to login to my Gmail account which was blocked. Gmail wanted me to change my Google password, which I did. Gmail now works fine, but Thunderbird now asks for:

"Enter your password for -- pvedxxxxx@gmail.com@imap.gmail.com:" to which I have

    1. Put in the new password several times and gets rejected each time, and

    2. I deleted the old password, as well as the new password, that Thunderbird recorded, several times  (The only way to change a password saved by the password manager is to delete it, get prompted for the new password the next time it needs it, and then tell it again to save that password. You can delete the password using Tools -> Options -> Privacy -> Passwords -> View Saved Passwords by selecting the password and then pressing the Remove button).  I have been prompted for the new 

password.

I keep getting the generated tiny reply at the bottom right of my screen" Thunderbird Alert from account pvedxxxxx@gmail.com: Application specific password required: http://support.google.com/accounts/bin/answer=185833 (Failure).

This question is similar to the gentleman having problems in the Uk/Carribean, but Gmail did not generate me a new password, I did.

Any new suggestions welcome!

Opened my new refurbished MacBook Pro today and went through the migration process to move files from my almost 10 year old PC running XP-3 and Firefox 27.0.1 and it doesn't appear that my bookmarks found their way to the MacBook. If I download and install Firefox on my Mac how can I get all of my bookmarks from my old PC onto the MacBook?

My problem is similar to the one posted in this thread: https://support.mozilla.org/en-US/questions/986978?esab=a&s=laptop+headphones+don%27t+work+with+firefox&r=2&fpa=1&as=s

I believe it has little to nothing to do with extensions.

I have just installed Firefox 27 on the Dell Inspiron 3520 laptop of a friend. She is an unsophisticated user who has a computer for email, simple web browsing, and watching YouTube and other online videos. Because she frequently seems to end up with junk on her machine, I wanted to switch her over to Firefox so I could install ad and script blockers that would hopefully slow down the frequency of adware and malware roosting in her system.

The laptop is a Dell Inspiron 3520 with an Intel celeron CPU (64-bit), running Windows 8. There are standard end-user applications installed (Adobe Reader, VLC Media Player, etc.), but no tweaking utilities, etc. The audio drivers are Cirrus Logic High Definition Audio.

I've been troubleshooting the laptop today trying to track down why the integrated speakers continue to work when the headphones are plugged in, with no sound coming through the headphones. Because I had run a series of virus / malware / adware scans just before installing Firefox, I thought I had mistakenly deleted some system audio files.

It finally became clear after toggling multiple settings, playing with Windows and Dell sound settings, and experimenting, that the headphone audio jack still works as it should in the system itself (for example, playing videos through VLC Media Player) and in Internet Explorer. It is only in Firefox that plugging in the headphones does not send audio through the headphones nor cut out the integrated speakers.

Sometimes there is a silencing of the integrated speakers for a few seconds, but then the audio kicks in again. (I am using YouTube and a certain movie streaming website to test the audio).

However, if the headphones are plugged in before starting the videos, the sound comes through the headphones, but unplugging the headphones, then reinserting them, stimulates problem again. Not only that, but then in YouTube the video will stall and can't be restarted until the page is reloaded.

Again, this is a fresh Firefox install of less than 24 hours, with only Adblock, Adblock Plus Pop-up Addition, Flashblock, and NoScript installed. There are no themes installed and most of the Options are the defaults that are set upon installation.

I have both disabled the add-ons and uninstalled them entirely before testing the headphone funtionality. In both instances the problem persisted. I've also uninstalled and let Windows re-install the Cirrus audio drivers.

Does anyone else have any insight into this problem, and any potential solutions other than "start in Safe Mode" and "reset Firefox"?

Sorry if this has been answered, I haven't seen a suitable answer anywhere.

I have lots of incoming emails I can only view in the All Mail folder nested under Gmail, but they never showed up in Inbox. Is there a reason or setting new emails are only seen in All Mail but not Inbox? How can I fix this?

I'm using the newest TB, don't know anything about imap/pop settings. I really appreciate any info you can provide, thanks!

When I open a Firefox page it is just a black screen, no URL bar no Back, Forward or Home button nothing appears. After a couple minutes I can mouse over some stuff (mostly the blank spaces where you can enter text) and it will appear, but still can't see the "buttons" or menus (i.e.Internet options). Need to access the internet options to choose no proxy but I can't.

I have 2 inboxs for the same email address. So I am getting double emails exactly alike. Please show me how to get rid of 1 inbox, so I will get my mail on 1 page with only 1 inbox. Thank you Janice23

Once again I heard from someone in great distress because Thunderbird took away some critical mail messages. In this case they went to get mail and TB gave her an ALERT and told her there was no room in her IN box (there were a whopping 20 messages). Thinking that the file was too big (which is a logical deduction from a 'no more room' message) she compacted her IN box and then there were 4 messages. The remaining messages are gone.

And worse - all the information on the forums are explanations and defense of TB - as if it was her fault for having compacted, not backing up or (my personal favorite) - an article that says TB is just doing what she told it to do.

When we combine this with all the other message traffic here and on other sites regarding the loss of emails the one thing that is crystal clear is that the module or modules dealing with the indexing and compacting of email boxes are tragically flawed. Sadly, and this is the #1 problem with free software - the people building the product are doing it for ego, not money, so once they've decided that their program is right and the users are wrong - there it sits, cast in concrete.

Thunderbird has been and still is a leader in form and features but losing user data - for ANY reason - EVER - is and will always be the fault of the developer and no user - EVER - should have to alter his behavior in order to avoid a problem that the developer doesn't know how to fix.

Of course there are solutions - each and every one a work-around to avoid a bug.

Several issues - cannot view all my accounts in the same home tab as I could previously. I have to open a new tab to see any folder now. Toolbar is not normal at top. I have uninstalled and reinstalled with no changes to this situation. Is there a way to download a prior version?

I installed Thunderbird on a new PC and set up my account. I prefer to leave messages on the verizon server, but every time I open Thunderbird, the same recent messages download over and over. How do I get this to stop?

Thanks

Groups are an interesting alternative to Opera12 tab stacking (managing a sort of opera group from the tab toolbar by dragging/stacking). It might be useful to combine the two, retaining the group window, but also allowing grouping and movement at the main tab toolbar. I was hoping to find an add on to do this(?) but no luck so far.

When I try to send with Thunderbird, I get a message "SMTP Server Password Required" I enter the correct password and then get "Login Failed" with a choice of "Retry"; "Enter new password" or "Cancel" If I do "Retry" I get "Sending of message failed The message could not be sent using SMTP server ##### for an unknown reason. Please verify that your SMTP server are correct and try again, or contact your network administrator."

The email is working as webmail on Firefox (and on IE for another address on another PC but the same account)