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E-mail from one particular person (my mother) cannot get to me but I did not block her.

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  • Last reply by kinkademom

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My mother has sent me several e-mails today which have not gotten through. The first was an e-mail that was sent to several people. It bounced back to her only on me with a "spam" warning. So then she sent the same information only to me, and it got bounced back again. She tried a third time, just to me, just a simple e-mail. Came back "mailer daemon."

My mother has sent me several e-mails today which have not gotten through. The first was an e-mail that was sent to several people. It bounced back to her only on me with a "spam" warning. So then she sent the same information only to me, and it got bounced back again. She tried a third time, just to me, just a simple e-mail. Came back "mailer daemon."

Chosen solution

You should look at whatever spam tools are being used by your email provider. See if you can whitelist your mum.

"Mailer daemon" means a server somewhere. Spam notifications come from servers. This has nothing to do with Thunderbird.

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What's the exact error message she got?

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I have not personally seen them, but the first two came back as "spam" and then the mailer daemon. I'm sorry, but that's all I know.

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Chosen Solution

You should look at whatever spam tools are being used by your email provider. See if you can whitelist your mum.

"Mailer daemon" means a server somewhere. Spam notifications come from servers. This has nothing to do with Thunderbird.

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With your help, we found the direction we needed and got the problem solved. THANK YOU SO MUCH!