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I click Mozilla icon and google window opens without toll bar or any Mozilla icons and the window moves up to hde www address bar. Help!!

  • 2 replies
  • 6 have this problem
  • 8 views
  • Last reply by wotan

wotan
wotan
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After clicking the Mozilla icon on my desktop, a Google window opens with a Google icon on the top where there should be a Mozilla icon. There is no toolbar near the top so I can't use your suggestions to fix the problem by clicking the nonexistent Mozilla icon. In addition, the entire window slides up to obscure the www. address bar. It slides back down when I move the cursor to the top.

After clicking the Mozilla icon on my desktop, a Google window opens with a Google icon on the top where there should be a Mozilla icon. There is no toolbar near the top so I can't use your suggestions to fix the problem by clicking the nonexistent Mozilla icon. In addition, the entire window slides up to obscure the www. address bar. It slides back down when I move the cursor to the top.

Chosen solution

Sounds as though Firefox is stuck in full screen mode. To switch between full screen and normal, press the F11 key.

Edit: if you do not have an F11 key on your keyboard, right-click at the very top (above any bar that floats down) and you should get a short menu with the option to Exit Full Screen Mode.

Does that fix it?

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Sounds as though Firefox is stuck in full screen mode. To switch between full screen and normal, press the F11 key.

Edit: if you do not have an F11 key on your keyboard, right-click at the very top (above any bar that floats down) and you should get a short menu with the option to Exit Full Screen Mode.

Does that fix it?

Modified by jscher2000 - Support Volunteer

wotan
wotan Question owner
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Thank you very much for you very sage advise. After I posted this question, I was "fooling around trying to see what I could do. I found a prompt about "full screen" and "Eureka. I have no memory of changing to "full screen."

Again, thank you for your quick reply