Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My son upgraded a download for Firefox and now I can not get or install Java

RaeRae
RaeRae
more options

My son saw a window pop up that said install firefox and a # do not know if it was a 6 or ??. He downloaded because he likes Firefox as do I. But this is not compatible with other programs like Java I can not install or get older version on laptop. An suggestions? I am not a computer expert!

My son saw a window pop up that said install firefox and a # do not know if it was a 6 or ??. He downloaded because he likes Firefox as do I. But this is not compatible with other programs like Java I can not install or get older version on laptop. An suggestions? I am not a computer expert!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Does Java work on this test page?
http://www.java.com/en/download/testjava.jsp

Or you can test it here - http://javatester.org/version.html