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I can't download Firefox 5.0.1 on my Mac laptops (running Snow Leopard). How to fix? cheshirej@aol.com

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  • Last reply by Hasan

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When the update window pops up, the download status bar remains a constant spinning barber pole, even if I leave the window open for an hour or more. One computer is a MacBook and one is a MacBook Pro.

When the update window pops up, the download status bar remains a constant spinning barber pole, even if I leave the window open for an hour or more. One computer is a MacBook and one is a MacBook Pro.

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You could get the next version manually. Download the new version you want and install it yourself.

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

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Installing Firefox on Mac

https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac

Check and tell if its working.