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Support.mozilla.com JS Assets Blocked

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  • Last reply by cor-el

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The https://support.mozilla.org/ site uses `assets-prod.sumo.prod.web services.mozgcp.net` for delivering JS assets. These are blocked by my proxy because the host is categorized as “we analytics”. Looking at the PTR record for the host returns gives `139.220.110.34.bc.googleusercontent.com` which my proxy blocks.

Also the site seems to use Google Analytics directly.

Please consider getting your JS from the same host used by www.mozilla.org so I can more easily view support articles.

Thank you for your work and making such a great project.

Raúl

The https://support.mozilla.org/ site uses `assets-prod.sumo.prod.web services.mozgcp.net` for delivering JS assets. These are blocked by my proxy because the host is categorized as “we analytics”. Looking at the PTR record for the host returns gives `139.220.110.34.bc.googleusercontent.com` which my proxy blocks. Also the site seems to use Google Analytics directly. Please consider getting your JS from the same host used by www.mozilla.org so I can more easily view support articles. Thank you for your work and making such a great project. Raúl

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This is merely about Mozilla renting server storage on Google Cloud servers (mozgcp.net; Google Cloud Platform), previously this storage was rented on Amazon servers (mozaws.net;EC2:Amazon_Elastic_Compute_Cloud) but has been moved to Google servers. It is quite normal that a website rents storage space on a cloud servers as this guarantees fast access all around the globe.