Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not receiving bcc emails

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

info8918
info8918
more options

When sending an email from another application that bcc an email to my email that I read through Thunderbird I am no longer receiving them. This has only just happened in the last week. Can anybody give my advise on how to fix this please.

When sending an email from another application that bcc an email to my email that I read through Thunderbird I am no longer receiving them. This has only just happened in the last week. Can anybody give my advise on how to fix this please.

All Replies (3)

david
david
  • Top 10 Contributor
more options

Any attempt to resolve that would also require seeing exactly what the other email client is sending. Check your online account to see if it shows up there. If it does not, that indicates there is a problem with the sending of the message, not with the receipt of it.

info8918
info8918 Question owner
more options

Thank you for your reply. I have checked it on another computer which has outlook and it’s receiving the emails. This has only just started for the last week.

david
david
  • Top 10 Contributor
more options

Did you check your online account?