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A message is in All Mail, but i cannot find where it is hiding

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  • Last reply by david

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I have a message showing as unread in All Mail, but it is not in my inbox, or in junk or spam. Where is it? I cannot find anything to say 'show location. It's a google account. Thank you in advance.

I have a message showing as unread in All Mail, but it is not in my inbox, or in junk or spam. Where is it? I cannot find anything to say 'show location. It's a google account. Thank you in advance.

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Thunderbird only shows the folders to which you are subscribed, and that list of folders is set from within the Gmail account. So, you may need to check Gmail online to see which folders are available to an email client and then to subscribe in Thunderbird.