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Thunderbird 102 crashes

  • 3 replies
  • 1 has this problem
  • 31 views
  • Last reply by Wayne Mery

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My Thunderbird installation now crashes upon start. Yesterday I updated my Thunderbird to the new version, via the "About Thunderbird" menu item. It gave me the Crash ID: bp-720aa7bf-f084-4991-9b1c-8d03e0220702

I tried starting Thunderbird in safe mode, first checking the "Disable all add-ons" (still crashes), second checking "Disable all add-ons" and "Reset toolbars and controls" (still crashes).

The Home/Thunderbird/Thunderbird Crashes directed me to come to the Support forum and ask for help there. Any suggestions will be welcome. Thank you.

My Thunderbird installation now crashes upon start. Yesterday I updated my Thunderbird to the new version, via the "About Thunderbird" menu item. It gave me the Crash ID: bp-720aa7bf-f084-4991-9b1c-8d03e0220702 I tried starting Thunderbird in safe mode, first checking the "Disable all add-ons" (still crashes), second checking "Disable all add-ons" and "Reset toolbars and controls" (still crashes). The Home/Thunderbird/Thunderbird Crashes directed me to come to the Support forum and ask for help there. Any suggestions will be welcome. Thank you.

Modified by Wayne Mery

All Replies (3)

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No suggestions. But Please CC yourself to https://bugzilla.mozilla.org/show_bug.cgi?id=1766101

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nyrath,

Are you still crashing ??

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Should get fixed in 102.6.1