Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox suddenly changed my firefox and now i cannot get my email, contact list, etc. i did not give permission to have this change.

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

BRADKANAWYER
BRADKANAWYER
more options

when I opened firefox to access my email and other bookmarked accounts, firefox decided to change my window and now I cannot access anything. i did not ask for this change and want my old window back.

when I opened firefox to access my email and other bookmarked accounts, firefox decided to change my window and now I cannot access anything. i did not ask for this change and want my old window back.

All Replies (4)

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? Error messages?

BRADKANAWYER
BRADKANAWYER Question owner
more options

The error problem is a Mac problem. Not windows.

FredMcD
FredMcD
more options

The flash uninstaller for Mac is included in my first post.