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Receiving msg: "Your Thunderbird cannot be loaded. It may be missing or inaccssible."

  • 5 replies
  • 2 have this problem
  • 9 views
  • Last reply by kyh000

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[Profile2] Name=2016-KYH IsRelative=0 Path=D:\2016-Thunderbird\Profiles\2016-KYH Default=1

I have been using this profile for a year without any issues until today.

Thank you for your help.

[Profile2] Name=2016-KYH IsRelative=0 Path=D:\2016-Thunderbird\Profiles\2016-KYH Default=1 I have been using this profile for a year without any issues until today. Thank you for your help.
Attached screenshots

Chosen solution

I renamed D to F and pointed the profiles.ini to F. That fixed the problem. Zenos, Thank you for your help.

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kyh000 said

[Profile2]
Name=2016-KYH
IsRelative=0
Path=D:\2016-Thunderbird\Profiles\2016-KYH
Default=1

Well, profiles.ini looks OK. What do you see in "D:\2016-Thunderbird\Profiles\2016-KYH"?

I fear that a critical file such as prefs.js has been damaged. :-(

I take it you make new profiles as a way of archiving old messages. All well and good, but how would you browse an old profile, or more usefully, extract data from it?

Modified by Zenos

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Zenos, Thank you for replying.

"D:\2016-Thunderbird\Profiles\2016-KYH" appears to have everything including my emails from 12/11/16. Folders also look good.

What is "prefs.js" and what will happen if I do not have it. Can I get it from my backup copy.

I have been creating yearly profiles for many years and keep them stored in a backup drive. I have many times gone back to these old profiles and retrieved emails for previous years without any issue. I have not had issues with extracting the data I need when I need it.

Any help will be greatly appreciated.

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If you don't have it you'll get that exact error message. It should be in your 2016-KYH folder.

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I see the problem but can I fix it?

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Chosen Solution

I renamed D to F and pointed the profiles.ini to F. That fixed the problem. Zenos, Thank you for your help.

Modified by kyh000