When restarting my MAC, why does TB require re-entry of all passwrods for e-mail accounts?
Every time I re-start my iMAC, Thunderbird asks me to re-enter all e-mail passwords before I can use TB. This is extremely annoying - can anyone explain why this occurs and is there a way to fix this problem? The MAC Mail App doesn't do this so why does TB require it?
Chosen solution
Please confirm, when you put in the password, are you selecting the option for password manager to remember the password before clicking on OK?
If yes, check to see if you can see the saved passwords. 'Thunderbird' > 'Preferences' >'Security' > 'Passwords' tab click on 'Saved Passwords' click on 'show passwords' Do you see any passwords in mailbox and smtp accounts ? see image below.
If no: Do you use anything like CCleaner because it can remove cache, session data and passwords ? If yes, then you need to create exceptions to stop it scanning any Thunderbird files and folders.
Did this occur when you upgraded to recent version ? But was perfectly ok before ? If yes: Help > Troubleshooting Information click on 'Show folder' btton a new window opens showing profile folder contents. Close Thunderbird now.
scroll down, locate and delete: key3.db file restart thunderbird.
At the prompt, enter password and select the checkbox for Password Manager to remember the password and click on OK. Recheck to see if it has been stored in the Password area previously descibed. See image below.
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Chosen Solution
Please confirm, when you put in the password, are you selecting the option for password manager to remember the password before clicking on OK?
If yes, check to see if you can see the saved passwords. 'Thunderbird' > 'Preferences' >'Security' > 'Passwords' tab click on 'Saved Passwords' click on 'show passwords' Do you see any passwords in mailbox and smtp accounts ? see image below.
If no: Do you use anything like CCleaner because it can remove cache, session data and passwords ? If yes, then you need to create exceptions to stop it scanning any Thunderbird files and folders.
Did this occur when you upgraded to recent version ? But was perfectly ok before ? If yes: Help > Troubleshooting Information click on 'Show folder' btton a new window opens showing profile folder contents. Close Thunderbird now.
scroll down, locate and delete: key3.db file restart thunderbird.
At the prompt, enter password and select the checkbox for Password Manager to remember the password and click on OK. Recheck to see if it has been stored in the Password area previously descibed. See image below.
Thanks - that solved my problem. Consider it solved.
Bob