Thunderbird Support Forum

First of all, Thunderbird for whatever reason does not trust Lets Encrypt certificates. Is Thunderbird special?

Next, when it asks to confirm the cert, the confirmation dialog and a message box appear, hidden under the new email window. Is there a good reason why they should not pop up, like all normal new dialogs and message boxes pop up, in millions of other softwares? Does Thunderbird have to be special and hide its dialogs?

And lastly, it takes a deliberate development effort to hide new dialogs. Is there a good reason for you to do that to us, so that we have a hard time Alt-Tabbing into the confirmation dialog? What is it?

Hello: I can't seem to receive emails from a specific address from a professional office (with their own URL), which I have never (not knowingly) ever classified as JUNK, ... I have checked my Junk box, Deleted Box, and my filters from __@Bell.net, from which I download to T-Bird. That email addr or URL is NOT blocked, and I have put that addr on my "SafeSenders" List.

I don't see that email anywhere else in T-Bird Folders,, and the sender had to call me, and resend from a diff address, their own Gmail acct.!

And I can send to them, to few ppl in that office,... And I don't get any emails from anyone @the URL, meaning no other staff from that URL can send anything to me!

Did I accidentally classify it as JUNK, but I never received anything from the beginning,.. So I do NOT believe I would have set it as Junk...

I have checked ALL settings in T-Bird and at __Bell.Net in my settings, but to no avail.

Pls help, Much appreciated, Az

I went to passwords to change my password and one of the email ids - bobmater@comcast.net - is missing. There’s no account listed to change the password. All my other emails addresses are there. I think when you changed over, you deleted my account somehow.

Thunderbird release notes have a web feed: https://www.thunderbird.net/en-US/thunderbird/releases/atom.xml

Do Thunderbird beta release notes also have a web feed ?

Just heard from David who advised not to enter the secure key until asked. After the automatic opening cycle when thunderbird seems to be trying to get out, there is a window in which you can put your password. That is where I have put it (twice). Is this not the place.? Or the timing?

My wife and I have used cox.net email accounts for a number of years. Just recently Cox.net moved their email accounts to yahoo.com. We've had our cox.net email accounts on Thunderbird for years, but now it doesn't get our emails because of the transfer to yahoo.com. We don't like yahoo. Is there any possible way to get our cox emails from yahoo to Thunderbird? (our email accounts didn't change).

I've been using TB for years. I don't mind using google calendar, but contacts? This window has been popping up today for no apparent reason. If I dismiss it, it comes back in a few minutes. It seems to be a TB process. I'm on Windows 7. I do have W10 & 11 on laptops, haven't checked yet to see whether this nastiness occurs on them.

I have stayed on an old version of TB because of the old extensions that made it a much better product.

With the installation of Win 11 I decided to try the latest version of TB. I have to say I am not impressed. I forgot how much better TB was with the extensions.

My first question is how do I get to sort the order of items I see in TB? I want News & Feeds to be displayed above my email accounts. It would seem that this would be easy but I cannot find a way of doing it. What am I not understanding? Surely this should be simple? I want to choose the order of everything.

I also customised the interface with better scrollbars etc. None of the add-ons I used to use seem to work with the latest TB. At the moment the new install of TB is incredibily ugly. How do I change that?

TSO Host migrated all my email accounts to a different server. All my emails have stopped downloading to Thunderbird. I cannot find a way to configure my TSO Host email accounts since they upgraded their servers to Cpanel deluxe yesterday and neither can anyone at TSO Host.

Help! My computer was stolen or lost in a recent move. I cannot remember my passwords because I had them all stored on Dashlane. Both Thunderbird and Dashlane (and every other site I need to access) sends a verification to my email that I cannot access. I truly had everything in my life on this computer so I cannot access my bank accounts or credit cards either. There does not seem to be anyway to speak to a person because it's a little confusing. I keep going in circles trying to rectify this situation. Although it sounds like it could be a scam, trust me it is not. I have used Thunderbird for many years.

Any assistance will be greatly appreciated.

Thank you!

I see that I can check "email me when someone answers the thread. Unfortunately it puts me in the same position - someone will email the address I can't access. I have a new address, bradlang8919@gmail.com if someone could send the answer there.

Please explain how to resolve this issue. Unable to send email from fwinters@comcast.net. Error code resomata-a2p-646965. sys.comcast.net

Just changed password in my att email account, but lost Thunderbird as default way to show my emails. It asks me for a password and I have no idea what it is since I never had to use one to get into Thunderbird...it just straight to emails when I hit the Thunderbird icon. Help?

Thunderbird 115.10.1 If I receive an email in which the sender has added comments in red text, the text only shows as black despite View-Message body As-Original HTML being selected. I've tried selecting Plain Text and switching back, but no change. Is this a bug, or is there anything else I need to select? Thanks. Kevin

I just updated to version 115.11.1 and now if I delete a message in my unified Inbox, sometimes it deletes and quickly comes back and sometimes it just stays there and I cannot delete again (delete is greyed out). Sometimes it does go into trash but still shows in inbox. In my server settings for that email I have the deleted email set to go to trash for that inbox. Suggestions?

I might give you more info..it seems now if I delete the message either by right clicking or top menu delete, it sends to the trash but stays in the inbox (sometimes it goes away but comes right back). If it stays in the deleted unified folder and I empty that trash folder it comes off the inbox. I have W10..and mail is from Yahoo Cox conversion that was working fine until this update today. Yahoo does seem to be much slower than Cox was so I am trying to be patient and wait but it stays in the inbox until described. The bottom taskbar icon still shows a mail in the inbox too even though it is in trash or even emptied. I have to close TB and go back or say to close window for this new mail icon to clear.

I have also discovered if i send an email from my iphone, eventually it comes into TB but if I delete it on my phone it is gone in TB but is NOT in TB trash but it does eventually show on my iPhone trash...the only way i could see this is to remove Trash from that email account in the unified section and then it shows in the regular trash for that email...seems maybe the unified folders have issues after this update ..this is getting so frustrating...and surprised there has been no response to this help question either..I checked my email here and it is correct..

I have been using Thunderbird for years and love the program. I was surprised today when I was writing a long email and the cursor kept ending up in the Subject heading instead of the body of the email. My typing continued in the subject heading. I had to manually move the cursor back to the body of the text. I noticed this happened every time the email was automatically saved. It was very disconcerting to be looking at my keyboard then whenever I looked up, the text kept appearing in the subject heading.

There is obviously a bug in the software and the only answer I can figure out to fix this until it is corrected is to disable the Auto Save function. How do I do this?

I would report this to anyone interested in resolving bugs in Thunderbird, but I could not find who or how to contact the developers.