• Archived

Thunderbird 115.7 excessive memory - 40 GB

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally… (read more)

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Asked by jimmysb1967 7 months ago

Last reply by Wayne Mery 4 minutes ago

THUNDERBIRD PASSWORD ANNOYANCE ....

Good afternoon, Each time I load Thunderbird, I am prompted to enter the password for two email accounts, namely: 'president@crcc.com.au', 'secretary@crcc.com.au'. How … (read more)

Good afternoon,

Each time I load Thunderbird, I am prompted to enter the password for two email accounts, namely: 'president@crcc.com.au', 'secretary@crcc.com.au'. How do I fix this, please?

Lance Haslewood Australia lanceh49@bigpond.com lanceh22749@gmail,com

Asked by lanceh49 5 days ago

Last reply by christ1 5 minutes ago

Thunderbird and Microsoft Exchange server 2019 phantom folder imap protocol

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 177… (read more)

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 17763.6189


I use the imap protocol.

And during folder transfer, deletion or renaming, phantom folders are created. If I install this mailbox on another computer, the phantom folders are loaded.

There are no such problems with Outlook. Can anyone tell me what to do about this? (if i use protocol mapi) In web mail i too not see fhantom folder

Asked by Santa 10 minutes ago

Last reply by Santa 5 minutes ago

Global indexing makes Thunderbird very unresponsive after update to v128

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14. Everything seemed okay im… (read more)

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Asked by zatz 1 month ago

Last reply by zatz 6 minutes ago

  • Archived

Get Messages stops working frequently

TB has been extremely finicky the past few days with send and receive. The biggest issue is that the Get Messages / Get All New Messages stops responding altogether - it … (read more)

TB has been extremely finicky the past few days with send and receive. The biggest issue is that the Get Messages / Get All New Messages stops responding altogether - it works fine, and then suddenly nothing except (sometimes) the word "null" next to the online icon at the bottom left, and a pulsating blue progress bar in the Activity Manager area, that disappears after a moment.

A few times I have been able to "fix" it by going to Server Settings and changing Connection Security to None temporarily, but this doesn't work every time.

Another "solution" is to change the password on the mail server, which prompts TB to demand the PW. This is not a good solution, as the password must then be changed on any/every other device that connects to the mail server, and then the problem repeats after some period.

Other times, and per a suggestion on another thread with a similar subject line, clicking on the "go offline" icon at the bottom, generates a prompt to download emails before going offline, and this seems to cause a demand for password, which allows emails to be downloaded, but this also seems like a band-aid. What is going on here? Windows 10 64 Bit TB 102.11.0 (64-bit)

Asked by craigbaker 1 year ago

Last reply by craigbaker 1 year ago

Missing folders etc after xubuntu upgrade to 22.04

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap".… (read more)

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap". Looking at my file map, I see that I have Tbird and snap at the same level, and also "Thunderbird_backup_profile.zip".

A user with snap-related problems on here was advised thus:

"UDP: Remove thunderbird in snap. Install over apt. All works perfect. DO NOT USE install thunderbird in snap!"

OK, so what can I do now, please?

Roy

Asked by Roy 9 minutes ago

  • Archived

Tbird Not Repsonding

Thunderbird latest auto-download version Windows 10 22H2 Mozilla Crash reports sent a few minutes ago. After deleting around two thousand inbox messages last night, TBir… (read more)

Thunderbird latest auto-download version Windows 10 22H2 Mozilla Crash reports sent a few minutes ago.

After deleting around two thousand inbox messages last night, TBird crashed during the compacting cycle. I have not cleared the trash folder.

Several attempts to restart it have failed. Each time I am asked if I want to compact, I click Remind Me Later, so as not to further complicate startup.

The window opens and I can see the menu, tab and filter bars. Tabs have no text. The message window is blank, with no column dividers

The status bar freezes while looking for new messages on one of the account servers, and the blue progress bar is lit and static.

I cannot access any menus, all controls are non-responsive.

Task Manager shows CPU & Memory activity (they are not static). See images.

I know the compact cycle take take time. It's been at about 21 hours since the deletions.

Asked by atscomms 6 months ago

Last reply by Wayne Mery 13 minutes ago

Inbox Entries Duplicated

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had th… (read more)

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

Asked by atscomms 1 month ago

Last reply by Wayne Mery 15 minutes ago

Thunderbird 128.2.0esr (64-Bit) does not display the correct email

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update. When I opened Thunderbird today, it notified me about the update.… (read more)

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Asked by Barosh 5 days ago

Last reply by christ1 26 minutes ago

Emails showing as a code

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below 30dLTFYys4cRqJR9N9hRPBj2-- The From, Subject also do not show To se… (read more)

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below


30dLTFYys4cRqJR9N9hRPBj2--

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

Asked by PercyParrot 5 days ago

Last reply by christ1 29 minutes ago

365 Accounts Requiring Microsoft SSO

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there). The th… (read more)

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there).

The thunderbird browser cannot do this and cannot see any way to use chrome instead. It looks like setting up an 'app password' as some suggested online has been disabled as the option does not exist for me.

What options are there?

Asked by torinclark 4 days ago

Last reply by christ1 31 minutes ago

Comcast issues

Please help me. I've been with Thunderbird for many years and now I have nothing but problems. I've attempted to change settings and I'm thinking that possibly I've scr… (read more)

Please help me. I've been with Thunderbird for many years and now I have nothing but problems. I've attempted to change settings and I'm thinking that possibly I've screwed it all up. I've changed the passwords through Comcast a few times but it seems to also be screwed up. I've been with Thunderbird for a long time and donated 3 times this past year. Now I have constant problems signing in with the same old password so I've contacted Comcast to change the passwords. Is there anywhere on Thunderbird where I can check to see what passwords are still listed for me? I have 4 email addresses. SillySam, LatonHigh, Kissincousin and TahoeDocTom all with Comcast.net I'm desperate to get back online with my emails.

Asked by Linda van der Veur 6 days ago

Last reply by christ1 35 minutes ago

No more tag colors after update

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested sol… (read more)

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested solutions I have read (restard in safe mode, clear cache, disable addons etc...).

Thank you for your help!!

Asked by RokPogo 1 day ago

Last reply by RokPogo 50 minutes ago

Repeat event does not include last month

In the Thunderbird calendar, I'm trying to create a repeating event that occurs on the fourth Wednesday from Sep 25, 2024 through Jan 22, 2025. But each time I try to se… (read more)

In the Thunderbird calendar, I'm trying to create a repeating event that occurs on the fourth Wednesday from Sep 25, 2024 through Jan 22, 2025.

But each time I try to set it up, using Jan 22 as the end date, Thunderbird changes the end date to Jan 21 and so the last event does not get created. I've tried several times and this keeps happening.

What's going on?

Asked by firefoxeric 3 days ago

Last reply by Toad-Hall 54 minutes ago

Long syntac messages

At first, the messages in the inbox were blank in the lower pane of the classic view in Thunderbird and when I clicked on them they were blank when they opened up. I tri… (read more)

At first, the messages in the inbox were blank in the lower pane of the classic view in Thunderbird and when I clicked on them they were blank when they opened up. I tried the "Repair Folder" suggestion and ALL of my email messages in the inbox went away.

I don't know what I did but when I restarted my computer all of the messages started downloading into the inbox. I thought my problem was solved but now every received message has a long, drawn-out message of a bunch of letters and numbers before you get to the bottom of it to read the message (See screenshot below).

I have no idea what has caused this and I don't know how to get rid of them.

Any suggestions?

Joe Morgan - Piedmont, OK _______________________________________________


Forwarded Message --------

X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Return-Path: <thejoecool@pldi.net> Received: from smtp02.nrtc.email-ash1.sync.lan (LHLO mail.nrtc.syn-alias.com) (10.219.135.16) by md47.nrtc.email-ash1.sync.lan with LMTP; Sat, 14 Sep 2024 11:33:20 -0400 (EDT) Return-Path: <thejoecool@pldi.net> X-SpamGroup: Medium X-User-Whitelist: YES X-User-Whitelist: YES X-Authed-Username: dGhlam9lY29vbEBpbmZvcm1uZXQuY29t Authentication-Results: smtp02.nrtc.email-ash1.sync.lan smtp.user=<hidden>; auth=pass (LOGIN) Received: from [38.131.57.196] ([38.131.57.196:3776] helo=[10.0.0.16]) by mail.informnet.com (envelope-from <thejoecool@pldi.net>) (ecelerity 4.4.1.20033 r(msys-ecelerity:tags/4.4.1.0^0)) with ESMTPA id 7E/43-27068-9BCA5E66; Sat, 14 Sep 2024 11:33:19 -0400 Content-Type: multipart/alternative; boundary="------------yU6UfSzPUmywIW2oTSv3dGjF" Message-ID: <99304002-7fb2-412b-8786-6f86444350d1@pldi.net> Date: Sat, 14 Sep 2024 10:33:11 -0500 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Subject: I Have Called You By Name, You Are Mine Content-Language: en-US References: <310daa68-ecd7-4657-953e-7426558c02c5@pldi.net> To: thejoecool@pldi.net From: Joe Cool <thejoecool@pldi.net> In-Reply-To: <310daa68-ecd7-4657-953e-7426558c02c5@pldi.net> X-Forwarded-Message-Id: <310daa68-ecd7-4657-953e-7426558c02c5@pldi.net> X-Vade-Verdict: clean X-Vade-Analysis-1: gggruggvucftvghtrhhoucdtuddrgeeftddrudektddgleduucetufdoteggodetrfdotffvucfrrhho X-Vade-Analysis-2: fhhilhgvmecuufgjpfetvefqtfdppfftvfevpdfgpfggqdfptffvvedpqfgfvfenuceurghilhhouhht X-Vade-Analysis-3: mecufedtudenucgoteeftdduqddtudculdduhedmnecujfgurheptgfkffggfgfufhfvhfgjsegrtder X-Vade-Analysis-4: redtvdejnecuhfhrohhmpeflohgvucevohholhcuoehthhgvjhhovggtohholhesphhlughirdhnvght X-Vade-Analysis-5: qeenucggtffrrghtthgvrhhnpeefvdetveetjeeiieegtdevgfetffeiueekgfdvhfevgefgleekgedu X-Vade-Analysis-6: hefftdffffenucfkphepfeekrddufedurdehjedrudelieenucevlhhushhtvghrufhiiigvpedtnecu X-Vade-Analysis-7: rfgrrhgrmhepihhnvghtpeefkedrudefuddrheejrdduleeipdhhvghloheplgdutddrtddrtddrudei X-Vade-Analysis-8: ngdpmhgrihhlfhhrohhmpehthhgvjhhovggtohholhesphhlughirdhnvghtpdhnsggprhgtphhtthho X-Vade-Analysis-9: peehkedpmhhtrghhohhsthepshhmthhptddvrdhnrhhttgdrvghmrghilhdqrghshhdurdhshihntgdr X-Vade-Analysis-10: lhgrnhdpihhspghnrgepthhruhgvpdgruhhthhgpuhhsvghrpehthhgvjhhovggtohholhesphhlughi X-Vade-Analysis-11: rdhnvghtpdhrtghpthhtohepthhhvghjohgvtghoohhlsehplhguihdrnhgvthdprhgtphhtthhopeft X-Vade-Analysis-12: vghnshhhrgifleeftdesghhmrghilhdrtghomhdprhgtphhtthhopeetmhihhfhorhhtuhhnvgeljedv X-Vade-Analysis-13: sehgmhgrihhlrdgtohhmpdhrtghpthhtohepnhgvvggurgekuddvheejsehgmhgrihhlrdgtohhmpdhr X-Vade-Analysis-14: tghpthhtohepsghosggshihhfehrugesghhmrghilhdrtghomh X-Vade-Client: NRTC X-Antivirus: Avast (VPS 240914-2, 9/14/2024), Inbound message X-Antivirus-Status: Clean

Asked by Joe Cool 18 hours ago

Last reply by christ1 56 minutes ago

Moving a subfolder to another computer

I am taking over a function from another person. We both use Thunderbird. He has all communication on this subject stored in a subfolder. Is there a way to transfer the s… (read more)

I am taking over a function from another person. We both use Thunderbird. He has all communication on this subject stored in a subfolder. Is there a way to transfer the subfolder to me? The alternative would be to Forward each of the messages to me but because of the number this is not a viable approach. We don't need to Share the subfolder, only transfer it.

Asked by herb20 14 hours ago

Last reply by christ1 1 hour ago

Thunderbird with Exchange mail server

I see blog https://blog.thunderbird.net/2024/04/adventures-in-rust-bringing-exchange-support-to-thunderbird/ Microsoft Exchange is a popular choice of email service for … (read more)

I see blog https://blog.thunderbird.net/2024/04/adventures-in-rust-bringing-exchange-support-to-thunderbird/

Microsoft Exchange is a popular choice of email service for corporations and educational institutions, and so it’s no surprise that there’s demand among Thunderbird users to support Exchange. Until recently, this functionality was only available through an add-on. But, in the next ESR (Extended Support) release of Thunderbird in July 2024, we expect to provide this support natively within Thunderbird. Because of the size of this undertaking, the first roll-out of the Exchange support will initially cover only email, with calendar and address book support coming at a later date.


How can I connect my mail to exchange using Thunderbird?

Asked by Santa 13 hours ago

Last reply by christ1 1 hour ago

emails showing gobbledygook

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looke… (read more)

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looked at questions on the website but I just can't spend more time and frustration trying things or worrying about if it is safe to try things.

Asked by lesleyminmenai 1 hour ago

e2ee - unsigned & not encrypted sent, reciever shows unsigned & encrypted!!

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" messag… (read more)

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Asked by adrian100 2 days ago

Last reply by adrian100 1 hour ago