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My Firefox homepage is Hijacked by web link 'Start.Roboform.com'.

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  • 1 has this problem
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  • Last reply by rtipaldi

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I have reset Firefox many times. I have completely uninstalled IE 8, Firefox and the Roboform software and all folder and file references to all. I re-installed IE 8 and Firefox. One click on either Icon on my Homepage brings up Firefox and IE 8 with a Roboform home page that I do not want. I am very computer literate but nothing gets rid of Start.Roboform.com. Resets of defaults don't work, resetting Internet Options homepage addresses doesn't work. Deleting 'prefs' in Firefox doesn't work and finally Roboform hasn't helped!

I have reset Firefox many times. I have completely uninstalled IE 8, Firefox and the Roboform software and all folder and file references to all. I re-installed IE 8 and Firefox. One click on either Icon on my Homepage brings up Firefox and IE 8 with a Roboform home page that I do not want. I am very computer literate but nothing gets rid of Start.Roboform.com. Resets of defaults don't work, resetting Internet Options homepage addresses doesn't work. Deleting 'prefs' in Firefox doesn't work and finally Roboform hasn't helped!

Chosen solution

A new tab opens with the page set in the browser.newtab.url pref and not with the home page. The home page opens in a new window.

You can check the browser.newtab.url pref on the about:config page.

   http://kb.mozillazine.org/about:config
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Chosen Solution

A new tab opens with the page set in the browser.newtab.url pref and not with the home page. The home page opens in a new window.

You can check the browser.newtab.url pref on the about:config page.

   http://kb.mozillazine.org/about:config
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Once in the 'about.config' page - I scrolled down to 'browser.startup.homepage' where I found the 'Start.Roboform.com' command. I modified this entry to www.bing.com and exited and my problems were over. Many thanks for the pointer.