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I cannot play any type of video on firefox which includes Youtube, Vimeo, Facebook videos and all. I tried most things that was suggested already. What to do?

  • 11 replies
  • 9 have this problem
  • 1451 views
  • Last reply by chabadubc

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One day, videos would not work on my firefox. I tried all suggestions that the help center suggested and nothing works.

PLEASE help!

Chosen solution

I updated to windows 8.1 and it solved everything....thanks for all your help

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Please tell us what you tried doing to resolve this issue so we do not repeat ourselves.

Thanks!

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I tried unistalling and reinstalling firefox, running it on safe mode, updating all Adobe software, uninstalling and reinstalling adobe software and anything I can find really.

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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None of that worked. All what shows is my cursor blinking and me having to manually shut down the firefox page

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You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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I tried, still nothing.

I totally removed realplayer because I never use it anyways.

I have no idea how to disable a plugin as firefox doesnt let me

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Hello,

The following may help you in disabling the plugin you want: Disable plugins

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not working either....every time i go to a page where downloading is available, my cursor starts blinking too

This problem is getting really annoying, i am open to any suggestions

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anyone there?

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I updated to windows 8.1 and it solved everything....thanks for all your help

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Chosen Solution

I updated to windows 8.1 and it solved everything....thanks for all your help