Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps crashing, i don't want to change browser but its so annoying. Google chrome also crashes! Since about 3 weeks ago.

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Crotalid

more options

bp-474359aa-e7c9-4c76-a126-e846d2130125 25/01/2013 19:59 91bb7aa2-078a-47b4-9633-fb64c6f1d9c1 25/01/2013 15:34 bp-750c64a4-17fa-4a40-a63a-f818b2130125 25/01/2013 15:29 bp-d6e12b0d-00e1-44da-8068-e24b02130125 25/01/2013 15:27 bp-e88401f8-a915-42cf-89d0-910b52130125 25/01/2013 11:37

These are my five last crash reports. Can anyone tell me whats going on?

Thanks

bp-474359aa-e7c9-4c76-a126-e846d2130125 25/01/2013 19:59 91bb7aa2-078a-47b4-9633-fb64c6f1d9c1 25/01/2013 15:34 bp-750c64a4-17fa-4a40-a63a-f818b2130125 25/01/2013 15:29 bp-d6e12b0d-00e1-44da-8068-e24b02130125 25/01/2013 15:27 bp-e88401f8-a915-42cf-89d0-910b52130125 25/01/2013 11:37 These are my five last crash reports. Can anyone tell me whats going on? Thanks

All Replies (4)

more options

hello Crotalid, it looks like a program on your pc called "Fast Hide IP" is causing these crashes. please try to uninstall/remove it...

more options

Thank you! I've just read on the Internet someone had the same problem. I uninstalled that program a while ago! Does this mean I will have to wipe clean my hard drive and start over? It's not listed in my program's anymore. So I'm not sure what I can do.

Thanks

more options

hello, it should be possible to get rid of it without a full wipe. please download and run a scan with the tool from http://sourceforge.net/projects/hjt/ in case hijackthis comes up with any entries containing fastiplib.dll or "Fast Hide IP" (probably in the O10 section) select & fix them.

otherwise try to manually search for that file on your harddisk, some hits from a google search suggest, that it might be located within %APPDATA%\Fast Hide IP\FastHideIP\ (press windows-key + r and open this path).

more options

I done that, removed those files. But I wouldn't let me remove one, and I had to download some other program LSPfix or something. Which wasn't able to fix the file as there is a problem with my winsock.

So I'm just going to reinstall widows. Thanks for the help :)

Stupid software! I only used it as I was using an unprotected wifi connection so thought these program's protect your data etc.