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I am having trouble opening firefox 6 with my zonealarm extreme software. is there a compatibility issue?

  • 3 replies
  • 14 have this problem
  • 6 views
  • Last reply by joseph

joseph
joseph
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I have been having problems opening firefox eversince I installed zone alarm extreme. While chatting with a za tech he told me that firefox 6 is not supported by za. I turning off za and firefox still would not open. I used ie and went to firefox site and downloaded latest version, ( which I all ready had ). anyway are there issues with za?

I have been having problems opening firefox eversince I installed zone alarm extreme. While chatting with a za tech he told me that firefox 6 is not supported by za. I turning off za and firefox still would not open. I used ie and went to firefox site and downloaded latest version, ( which I all ready had ). anyway are there issues with za?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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See this - https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox

rloftus
rloftus
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Open up ZA and find the tab where you are able to allow programs to run. Add firefox.exe to the allowed programs list and ZA should allow it to open.

joseph
joseph Question owner
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thank both the-edmeister and rloftus for your helpful answers