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xfinity no longer works for me

  • 3 replies
  • 5 have this problem
  • 3 views
  • Last reply by Hasan

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I have been using Comcast (Xfinity) email for a long time with Firefox. A few days ago it quit working in that it would go to the Inbox Preview, and that is all, no matter what else I clicked. I now have to go use IE to get my e-mail.

It will go to http://xfinityconnect.mail.comcast.net/, but not on to the URL below. I tried downloading a new copy of Firefox but. no improvement

I have been using Comcast (Xfinity) email for a long time with Firefox. A few days ago it quit working in that it would go to the Inbox Preview, and that is all, no matter what else I clicked. I now have to go use IE to get my e-mail. It will go to http://xfinityconnect.mail.comcast.net/, but not on to the URL below. I tried downloading a new copy of Firefox but. no improvement

All Replies (3)

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Clicking on the View Entire Inbox doesn't show the entire inbox?

View Entire Inbox is a JavaScript link, so you need to have JavaScript enabled in Options > Content, and if you have an add-on like NoScript, installed you need to make sure it isn't blocking JavaScript.

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JavaScript is enabled and has not been changed recently (if at all). It still does not go past Preview page.

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Troubleshooting extensions and themes

Check and tell if its working.