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cannot open messages in hotmail

Posted

I can get into my Hotmail account, but I cannot get into any of my messages.

I can get into my Hotmail account, but I cannot get into any of my messages.

Additional System Details

Sites Affected

http://hotmail.com

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C)

More Information

DOS_MAN 0 solutions 1 answers

Nice try Google. Chrome is not the answer. Recently upgraded Foxit. Disabled the plug in (FF 12); restored all function to Hotmail.

Nice try Google. Chrome is not the answer. Recently upgraded Foxit. Disabled the plug in (FF 12); restored all function to Hotmail.
Lawcom 0 solutions 2 answers

Disabling Foxit plugin seems to be only a short term answer, working links in hotmail is now intermittent, still doesn't work sometimes.. personally I think it is microsoft playing silly buggers with a competitor and messing us up...

Disabling Foxit plugin seems to be only a short term answer, working links in hotmail is now intermittent, still doesn't work sometimes.. personally I think it is microsoft playing silly buggers with a competitor and messing us up...
Matt_G 365 solutions 1860 answers

Just an FYI. The Foxit folks are aware of the issue and are working on a fix. For now running an older version is your best bet.

Just an FYI. The Foxit folks are aware of the issue and are working on a fix. For now running an older version is your best bet.
buckhulk 0 solutions 1 answers

Ce n'est pas à cause d'Adblock Plus je l'ai désactivé et cela ne change rien ! En plus c'est arrivé sans que j'ai rien changé sur mon ordi ! explication >> Explications avec toutes les copies d'écran , je pense que c'est un problème de sécurisation car la page d'accès aux mails n'est pas sécurisé et ne peux pas être sécurisé (voir les captures d'écran) : j'ai aussi désintallé firefox puis réinstallé , cela n'a rien changé !! Pourtant ma boite hotmail fonctionne très bien sur mon autre ordinateur ??? très bizarre !!!

Ce n'est pas à cause d'Adblock Plus je l'ai désactivé et cela ne change rien ! En plus c'est arrivé sans que j'ai rien changé sur mon ordi ! explication >> [http://answers.microsoft.com/fr-fr/windowslive/forum/hotmail-email/je-narrive-pas-%C3%A0-ouvrir-mes-message/c134b9ef-91c1-45e9-b8a9-36cf8820359a Explications] avec toutes les copies d'écran , je pense que c'est un problème de sécurisation car la page d'accès aux mails n'est pas sécurisé et ne peux pas être sécurisé (voir les captures d'écran) : j'ai aussi désintallé firefox puis réinstallé , cela n'a rien changé !! Pourtant ma boite hotmail fonctionne très bien sur mon autre ordinateur ??? très bizarre !!!
majoreyeswater 0 solutions 2 answers

Sadly you have lost my use of Firefox as my ONLY Browser, I use Hotmail many times daily and this inability to open messages in Hotmail is a real pain!.. I have now installed Internet Explorer which I really detest, Firefox is far superior BUT I will no longer use it because it is impossible to do the things I need to do.. GOODBYE FIREFOX!!

Sadly you have lost my use of Firefox as my ONLY Browser, I use Hotmail many times daily and this inability to open messages in Hotmail is a real pain!.. I have now installed Internet Explorer which I really detest, Firefox is far superior BUT I will no longer use it because it is impossible to do the things I need to do.. GOODBYE FIREFOX!!
philipp
  • Top 25 Contributor
  • Moderator
5304 solutions 23418 answers

@majoreyeswater - have you read the findings of other users in this thread? most of them have identified the foxit plugin as causing this problem. disable it in firefox > addons > plugins & the hotmail messages should open up fine again!

@majoreyeswater - have you read the findings of other users in this thread? most of them have identified the foxit plugin as causing this problem. disable it in firefox > addons > plugins & the hotmail messages should open up fine again!
majoreyeswater 0 solutions 2 answers

Thanks for the advice, I checked and I don't have any "Foxit" Plugins? So that didn't solve the problem, It is probably MicroCrap doing it deliberately to get people back to Internet Explorer? They succeded with me! Cheers.. John ;)

Thanks for the advice, I checked and I don't have any "Foxit" Plugins? So that didn't solve the problem, It is probably MicroCrap doing it deliberately to get people back to Internet Explorer? They succeded with me! Cheers.. John ;)
MalikDepthside 0 solutions 5 answers

FOXIT disabled worked for me too.. I did safe mode first.. than cleared cache and cookies (well all the "clear" options). both tests I had the same problem .. why if safemode disables all addons themes and plugins, would it have not worked in safemode?

FOXIT disabled worked for me too.. I did safe mode first.. than cleared cache and cookies (well all the "clear" options). both tests I had the same problem .. '''why if safemode disables all addons themes and plugins, would it have not worked in safemode?'''
cor-el
  • Top 10 Contributor
  • Moderator
17466 solutions 157836 answers

Safe mode only disables extensions and not plugins, so the Foxit plugin is still enabled in Safe mode.

Safe mode only disables extensions and not plugins, so the Foxit plugin is still enabled in Safe mode. *https://support.mozilla.org/kb/Troubleshooting+plugins *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes